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Rocana to Lead Customer Experience Forum at TC3 Summit 2016SAN FRANCISCO, Sept. 21, 2016 /PRNewswire/ -- Rocana will lead a forum on the role that advanced analytics plays in helping telecoms deliver differentiated customer experiences at the Telecom Council Carrier Connections (TC3) Summit, held September 28–29, 2016 in Mountain View, Calif.
SUGGESTED TWEET: Join @RocanaInc & @marklowenstein for #TC3Summit fireside chat on telecom QoS #analytics http://bit.ly/2cp0Rtc Delivering differentiated customer experiences has been a key priority for telecommunications service providers for years. At the same time, infrastructure has grown increasingly complex with cloud computing, continuous delivery, and IoT presenting new challenges for IT. Ironically, IT agility has often come at the price of poor visibility. Leading Telecoms are aining advantages by consolidating their view of real time business and operational data into one source of truth and empowerment. Join Rocana engineer Dave Patton and Mobile Ecosystem analyst Mark Lowenstein for a fireside chat on the challenges and opportunities telcos face in this new age of complexity and competition. Hear real-world use cases that demonstrate the power of total operational visibility to help IT teams improve user experience, triage security incidents, and root out infrastructure inefficiencies. To learn more, attend the fireside chat September 28th at 1:05 p.m. PDT on the Spotlight Stage, and read Dave Patton's blog at http://blog.rocana.com/delivering-a-new-kind-of-customer-experience-for-telecom. For more information about TC3, visit http://www.telecomcouncil.com/tc3/index.html. About Rocana Press Contact Logo - http://photos.prnewswire.com/prnh/20160620/381605LOGO To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/rocana-to-lead-customer-experience-forum-at-tc3-summit-2016-300332050.html SOURCE Rocana |