Research and Markets - APAC Cloud-based BPO Market CAGR Growth of 14.27% by 2020 - Trends, Technologies & Opportunities Report 2016-2020 - Key Vendors: CSC, Wipro, Xerox

DUBLIN, August 15, 2016 /PRNewswire/ --

Research and Markets has announced the addition of the "Cloud-based BPO Market in APAC 2016-2020" report to their offering.

The cloud-based BPO market in APAC is forecast to grow at a CAGR of 14.27% during the period 2016-2020.

Commenting on the report, an analyst from the research team said: Growing popularity of data analytics will be a key trend for market growth. BPO services are gradually moving up the value chain with a sharper focus on delivering strategic business solutions.

Through the use of analytics, BPO companies can deliver solutions that not only boost operations but also reduce costs. The huge volumes of transactional data can be analyzed and mined to drive meaningful insights that drive business decisions. The analysis of transactional data allows clients to claim maximum discounts from their providers (paid-within-terms invoice processing), improve working capital management, and boost customer acquisition, satisfaction, and retention.

According to the report, one of the key drivers for market growth will be increased need for cost-effective business processes. SMEs in India, Indonesia, Malaysia, the Philippines, Thailand, and Vietnam are price-sensitive, have limited budgets, and few staff members to configure and maintain IT products and business process services. SMEs are increasingly outsourcing back-office operations that would otherwise require more infrastructure, capital investment, and human resources. Outsourcing these functions enables these firms to cut costs and apply lean concept in their operations.

Questions Answered:

• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Companies Mentioned Include:

• Accenture
• Cognizant Technology Solutions
• IBM
• Infosys
• TCS
• ADP
• Advance Payroll Services
• Aegis
• AntWorks
• Atos
• Avaloq Sourcing Asia Pacific
• CA Technologies
• CSC
• Pay Asia
• Sungard
• Sutherland Global services
• Teletech
• Tiger Consulting
• Wipro
• WNS
• Xerox

Report Structure:

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Market research methodology

PART 04: Introduction

PART 05: Market landscape

PART 06: Market segmentation by services

PART 07: Market drivers

PART 08: Impact of drivers

PART 09: Market challenges

PART 10: Impact of drivers and challenges

PART 11: Market trends

PART 12: Vendor landscape

PART 13: Key vendor analysis

PART 14: Appendix

PART 15: About the Author

For more information about this report visit http://www.researchandmarkets.com/research/9h6plc/cloudbased_bpo

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