[July 27, 2016]

Zoho Launches the First Email Client Designed Exclusively for Salespeople, Zoho SalesInbox

Zoho (News - Alert) today announced the launch of Zoho SalesInbox, the first email client designed exclusively for salespeople. Using customer data in Zoho CRM, Zoho SalesInbox automatically prioritizes customer conversations, ensures salespeople never miss an important email and provides full context for every email conversation. Zoho SalesInbox works with Gmail, Exchange, Yahoo! Mail, Zoho Mail and other standard email hosting services.

"Email and CRM are the two pieces of software that are the most critical for salespeople. Yet, they usually don't work together very well," said Raju Vegesna (News - Alert), chief evangelist of Zoho. "With Zoho SalesInbox, we're solving that problem and creating a new product category that transforms how salespeople use and interact with email."

Zoho SalesInbox reinvents the conventional email inbox and organizes emails according to how important those emails are for a salesperson, enabling them to prioritize and focus on important customers and deals. In addition, Zoho SalesInbox provides easy access to all customer and deal information and lets salespeople easily update their CRM data with a simple drag and drop.

Highlights of Zoho SalesInbox:

• Hands-free email prioritization and organization: With an innovative multi-column inbox layout, Zoho SalesInbox automatically organizes incoming emails according to the information stored in the user's CRM account -- such as the deal status, size and closing date. This way, salespeople can easily spot the emails that require immediate attention. Zoho SalesInbox allows salespeople to view and sort emails according to a number of criteria - such as lead source or associated customer value. In addition to the two predefined folders -- Customers and Deals Closing This Month -- salespeople can create their own dynamic folders so they can easily find the emails they are looking for.
• Context in every email: With Zoho SalesInbox, salespeople can view the timeline of previous conversations with a particular contact, the size of their current and past deals, overdue tasks, missed calls, support tickets raised, social media mentions and other relevant information related to the contact - all from their email client.
• CRM updates right from the inbox: Salespeople can now take actions that previously required logging into their CRM, right from their inbox. When an email comes in from an interested lead, the salesperson can simply drag and drop the email from one column to another. By then adding some essential information, an opportunity is created in their CRM system while keeping their inbox organized.
• Reminders and Response Watch: Most email clients allow users to set-up reminders for emails they need to get to. Zoho SalesInbox is unique in that it lets salespeople setreminders for emails they need to receive. Whenever they send an email to a customer or prospect, they can set a time limit during which they can expect to hear back. Zoho SalesInbox, through the Response Watch functionality, constantly monitors the incoming email, and if it doesn't detect a reply during the allotted time, it lets the user know so they can follow-up. This allows salespeople to keep their deals moving.
• Mobile client integration: Zoho CRM users can configure Zoho SalesInbox on their iOS and Android (News - Alert) devices and map it to all popular email services, including Zoho Mail, Gmail, Yahoo! Mail and Outlook. This enables salespeople to receive important information about the person sending the email and their accounts and associated deals, while still using the mobile email client they like. Zoho SalesInbox creates folders for "Closing This Month," "Customers" and "Deals" to be shown along with the folders the user already has.
• Helps salespeople send better emails: Thanks to its integration with Zoho CRM, Zoho SalesInbox users can receive detailed insights into how the emails they send are performing. Users can also see statistics about what email templates are performing best with customers and can receive detailed numbers on how many emails have been opened, read or clicked through.

Zoho SalesInbox is currently available by request for all Enterprise customers of Zoho CRM, free of charge. Users can request access to Zoho SalesInbox and find additional details at zoho.com/salesinbox.

Additional Zoho Resources

Zoho news coverage: http://www.zoho.com/inthenews.html

Zoho press releases: http://www.zoho.com/press.html

Zoho videos: http://youtube.com/zoho

Zoho blogs: http://blogs.zoho.com

Zoho on Twitter (News - Alert): http://www.twitter.com/zoho

Zoho on Facebook (News - Alert): http://www.facebook.com/zoho

About Zoho

Zoho is THE operating system for business - a single cloud platform with all the necessary applications to run a business entirely from the cloud. Businesses can acquire and manage customers using Zoho's marketing, sales and customer support applications - Campaigns, CRM and Desk - and can then empower employees to create, store and distribute content on the cloud with Zoho's productivity and collaboration applications - Office, Mail and Docs. Additionally, businesses can run their own operations on Zoho's finance and human resources applications - Books, People and Recruit.

More than 20 million users around the world across hundreds of thousands of companies rely on Zoho every day to run their businesses - including Zoho itself. A business can choose to run the entire Zoho suite or just a single application. Zoho applications are available directly through zoho.com, or through an ecosystem of hundreds of worldwide Zoho partners.

Zoho is a division of Zoho Corp., a privately-held and consistently profitable company, with more than 4,000 employees. Zoho is headquartered in Pleasanton, CA with international headquarters in Chennai, India and offices in Austin, London, Yokohama, and Beijing. For more information, please visit http://www.zoho.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20160727005614/en/

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