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Award-Winning MyOfficeSuite Raises the Bar for Unified Communications
[July 07, 2016]

Award-Winning MyOfficeSuite Raises the Bar for Unified Communications


Broadview Networks®, a leader in cloud-based unified communications and information technology services, announced today that its award-winning MyOfficeSuite received Stevie Awards® in three categories at the 14th Annual American Business Awards: a Favorite New Telecommunications Service winner in the 2016 People's Choice Stevie Awards® for the second consecutive year, a bronze Stevie® Award winner in the Telecommunications Service category and a bronze Stevie® in the Business category for its mobile app.

MyOfficeSuite centralizes all communications and hosted services into one user-friendly site that can be accessed from anywhere on any device with internet access. Unlike other unified communications and hosted phone system solutions, MyOfficeSuite allows both administrators and employees to make changes to the system and to their individual account in real-time. It features a single, intuitive dashboard with an easy-to-use, widget-based architecture that integrates with all OfficeSuite® products and services and full Broadview support. Offering visibility like never before, MyOfficeSuite's features, such as call history, help identify staffing inefficiencies, improve productivity, boost customer satisfaction and provide greater visibility into marketing and sales efforts.

More than a portal, MyOfficeSuite extends beyond the desktop browser and into smartphones, tablets and other applications. The mobile app allows users to easily inteact with coworkers through company-wide chat and online presence, launch calls, start an HD video conference, reroute calls, send or receive faxes, listen to and download voicemail messages and much more, all in real-time.



"Winning the People's Choice Stevie Award for the second straight year is a testament to our ongoing and unwavering commitment to our customers. We are honored to have received Stevie Awards in multiple categories for MyOfficeSuite and its mobile counterpart, which are designed to deliver a customer experience that is both effortless and rewarding," said Steve Farkouh, Broadview's Executive Vice President. "MyOfficeSuite is the new face of unified communications management. Its features are designed to empower users to make instant changes to their accounts helping to streamline business operations, mobilize the workforce, reduce dependency on IT staff and enhance business continuity and customer service. All of these are key to long-term customer satisfaction and retention."

The American Business Awards are the nation's premier business awards program. More than 250 professionals worldwide participated in the judging process to select this year's Stevie Award winners, as more than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted. All new products and services nominated in the ABAs were included in the people's choice voting open to the public worldwide.


Learn more about MyOfficeSuite here.

About Broadview Networks (News - Alert)® www.broadviewnet.com

Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.

About the Stevie® Awards www.StevieAwards.com

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.


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