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AetherPal Joins AppConfig Community to Streamline Support Management for Enterprise AppsAetherPal, a leading provider of Mobile Support Management (MSM) solutions for enterprises and mobile operators, today announced that the company joined the AppConfig Community, a collection of industry leading technology companies, including IBM (News - Alert), JAMF, MobileIron, SOTI and VMware AirWatch, that have come together to make it seamless for users to adopt, administrators to manage, and developers to build secure enterprise apps. AetherPal joins a host of mobile technology leaders committed to enabling organizations to seamlessly adopt enterprise apps through a simplified and consistent app management approach that enhances the end user experience and reduces user errors and frustration, simplifies configuration and management, all while maintaining enterprise grade security. "The AppConfig Community is a major step forward for enterprise mobility, greatly simplifying the configuration and set-up of mobile apps across iOS and Android (News - Alert) to provide a seamless experience for users," said Mitch Berk, AetherPal's Vice President of Product Management. "AetherPal is excited to join other enterprise mobility leaders and extend the AppConfig Community to include Mobile Support Management to cover the entire app lifecycle." AetherPal is developing Valet, the innovative mobile support application launched earlier this year, base on AppConfig Community best practices. Valet provides enterprises, and their over-burdened IT departments, relief by empowering mobile users to support themselves with tutorials and quick fixes to resolve issues through self-service, effectively increasing the efficiency of the help desk, while at the same time reducing both support related costs and employee downtime. Valet also streamlines the interactions with IT through embedded capabilities to submit trouble tickets, chat with IT, and even share their mobile screen with IT to resolve an issue. "The AppConfig Community contains a rich ecosystem of apps to meet the productivity and business needs of enterprise users, and now includes Valet to empower users to support themselves and realize the full potential of these apps," summarized Mitch Berk.
About AetherPal For more information visit www.aetherpal.com.
About AppConfig Community For more information, visit http://appconfigforenterprise.org/
View source version on businesswire.com: http://www.businesswire.com/news/home/20160706005198/en/ |