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Connected Crew Concept Predicted to Significantly Drive the Global IT Spending in the Aviation Industry Until 2020, Says Technavio
[June 16, 2016]

Connected Crew Concept Predicted to Significantly Drive the Global IT Spending in the Aviation Industry Until 2020, Says Technavio


According to the latest market research report by Technavio, the global IT spending in the aviation industry is expected to reach USD 5.11 billion in revenue by 2020.

In this report, Technavio covers the present scenario and growth prospects of the global IT spending in aviation market for 2016-2020. The report also presents the vendor landscape and a corresponding detailed analysis of the top four vendors operating in the market.

The market is divided into the following segments based on category:

  • Hardware
  • Software
  • Services

"Since the majority of head pursers carry tablets, internet connectivity becomes a necessity. This helps airlines close the customer service loop efficiently, as they are connected with crew and passengers in the air to keep a tab on the customers' needs. For instance, iPads given to head pursers of British Airways traveling between London City Airport and New York's JFK offer live updates throughout the flight journey due to the inflight connectivity provided by OnAir (News - Alert)," said Amit Sharma, one of Technavio's lead industry analysts for IT professional services.

On the basis of geography, the global IT spending market in the aviation industry is categorized into three regions:

  • Americas
  • EMEA
  • APAC

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Americas: largest market

The Americas led the global IT spending in the aviation industry in 2015. Aviation players in this region spend heavily on international expansion and modernization programs. Latin America is experiencing strong market growth in this regard, following heavy investments in modern infrastructure by airport authorities. This has boosted the overall service quality and made airports and aircrafts safe and secure. Colombia, Peru, and Chile are the leading countries in the market as modernization is underway to meet growing passenger traffic in these countries.

Duing the forecast period, North America will likely remain a big contributor to the global airport IT spending market. Airports in the region will continue to adopt advanced technologies and experience high passenger traffic. More than three-fourth of the airports in the region will undergo terminal refurbishments over the next four years.



Airline players such as American Airlines are likely to spend heavily towards the adoption of effective technological solutions that will help understand consumer behavior better.

EMEA: second-largest market


The 2015 terror attacks in Europe such as the offensive in Paris have forced the aviation industry to implement advanced security technologies. Investments in automated border control kiosks, aviation traffic control cyber security, perimeter security systems, cargo screening, and other advanced technologies have subsequently risen. Also, the adoption of innovative technologies such as geolocation, NFC, and Beacon has grown substantially and is likely to fuel market growth in the region.

The Middle East offers huge opportunities to airport IT solutions and service providers. This scope stems from a high expenditure from government-controlled airports and the growing number of passengers. The market in the region will likely grow rapidly during the forecast period following potentially huge investments aimed at airport development. The UAE is the key leading country in the Middle East that is deploying smart technologies such as telematics, RFID, mobile apps, and automation in airports and aircraft. Such developments will build a digital grid and offer customized services that will enhance passenger experience and maximize revenues.

APAC: third-largest market

Low oil prices and affordable air fares are encouraging the growing number of passenger and cargo air traffic in APAC. Airports and airlines in this region invest heavily in security requirements to overcome growing threats. New terminals, system upgrades, and new airports have also increased the number of Tier II and Tier III airports that were hitherto not capable of handling international flights.

Emerging economies such as China and India are likely to dominate the global IT spending in the aviation industry during the forecast period. Rise in the use of cloud computing in conjunction with several airport IT solutions will therefore act as a growth enabler for developing regions that have plans to develop airports at reduced costs. The need to improve passenger experience, increasing demand for automation to improve efficiency, and the urge to gain super-power status propels market growth in these countries. Consequently, airline operators are investing in social media to understand passenger behavior, which will help them deploy facilities tailored for servicing the growing number of passengers.

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About Technavio

Technavio is a leading global technology research and advisory company. The company develops over 2000 pieces of research every year, covering more than 500 technologies across 80 countries. Technavio has about 300 analysts globally who specialize in customized consulting and business research assignments across the latest leading edge technologies.

Technavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape in a range of markets. Analysts obtain information using a combination of bottom-up and top-down approaches, besides using in-house market modeling tools and proprietary databases. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.

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