[May 11, 2016] |
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Robert Wood Johnson University Hospital Increases Employee Engagement and Saves 10 Million Dollars with Kronos
Robert Wood Johnson University Hospital (RWJUH), flagship hospital of
Robert Wood Johnson Health System, implemented an integrated workforce
management suite of solutions from Kronos
Incorporated to improve productivity and engage employees for even
better patient outcomes. Kronos (News - Alert) also helped the hospital gain insights
into employee data and improve reporting, enabling RWJUH to match labor
levels to fluctuating patient volume and control costs. In fact, RWJUH
exceeded its goals and to date has realized cost savings of more than
$10 million with Kronos.
News Facts
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Today, hospitals of all sizes are looking to transform operations to
meet the pressing demands related to patient care delivery and
reimbursements. This means that they must do all they can to optimize
their workforce, as labor is any hospital's most valuable asset and
its most controllable expense, representing nearly 60 percent of
operational expenses. Compounding the challenge is the fact
that healthcare employees often can't spend enough time on the right
patient care activities as they get tied to more administrative tasks.
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To address these issues, RWJUH is using time and attendance, employee
scheduling, workforce analytics, and mobile applications from Kronos.
RWJUH initially deployed the Kronos time and attendance solution on
one campus but after receiving extremely positive reviews from
managers and employees, the decision was made to deploy the solution
on all campuses. RWJUH was immediately able to significantly increase
operational efficiencies and employee engagement.
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The hospital also quickly realized that it could benefit from even
greater visibility into employee data, specifically to help managers
make evidence-based staffing decisions as they attempt to manage costs
without sacrificing employee engagement and quality of patient care.
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RWJUH selected the healthcare specific workforce analytics application
from Kronos as part of its larger workforce management suite. The
solution integrated into the existing suite and proved to be extremely
intuitive, which helped drive employee adoption.
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The mobile analytics application gives managers instant access and
insight into actionable information. For example, they can see key
performance indicators (KPIs) in an intuitive dashboard, drill down to
specific pay or time periods, identify trends, and take corrective
actions - from anywhere, at any time through a mobile device.
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The full Kronos suite ultimately enables RWJUH to easily monitor data
and compare it to benchmarks, budget volumes, and patient demand,
helping the hospital minimize unnecessary overtime, over staffing, and
inflated costs. Employees also are more empowered and engaged to
deliver the best possible patient care.
Supporting Quotes
Christine Silvia, productivity manager, Robert Wood Johnson
University Hospital
"With today's healthcare challenges, just
accumulating a lot of data is not enough. We needed data that would
help us improve operations, make evidence-based decisions, and take
the most appropriate action. The Kronos full suite workforce
management solution has given us a much better way to make on-demand,
data-driven decisions. Not only has the solution helped us meet our
productivity goals; it has also enabled us to build a high-performance
workforce to deliver outstanding patient care."
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Susan M. Reese, MBA, RN, CPHIMS, director, healthcare practice
group, Kronos
"Hospitals today need to identify, predict, and
manage opportunities for productivity gains while improving the
quality of their services. Yet how can they achieve productivity
gains, keep employees engaged, and stay within budget, when they lack
insight into data related to their workforce? Robert Wood Johnson
University Hospital is an example of a progressive hospital that is
taking great strides toward achieving this with the Kronos workforce
management suite."
Supporting Resources
About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions
in the cloud. Tens of thousands of organizations in more than 100
countries - including more than half of the Fortune 1000® -
use Kronos to control labor costs, minimize compliance risk, and improve
workforce productivity. Learn more about Kronos industry-specific time
and attendance, scheduling, absence management, HR and payroll, hiring,
and labor analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.
© 2016 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160511005085/en/
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