[March 16, 2016]

LiveOps Cloud Showcases the New CxEngage Platform at Channel Partners Conference and Expo

LiveOps Cloud, a Contact Center-as-a-Service (CCaaS) provider, today kicks off its presence at the 2016 Channel Partners Conference and Expo, a leading conference for agents, VARs, MSPs, integrators and service providers to share ideas and drive discussion on the topics shaping the industry. LiveOps (News - Alert) Cloud will showcase its new Contact Center-as-a-Service, CxEngage, and demonstrate how it helps customer service professionals better serve executives across the enterprise who want more value from their contact center.

CxEngage is a smart, powerful and highly reliable contact center platform. It pulls data from customer relationship management (CRM), workforce management (WFM) and business intelligence (BI) tools to simplify contact center operations and provide valuable insights to improve the customer experience. That means organizations can focus on the customer instead of the technology. Attendees can see CxEngage in action at booth #931 duringthe event. In addition, the LiveOps Cloud team will participate in a VIP panel to share best practices in CCaaS strategies and sales.

VIP Event - Cloud Contact Center: Diversify Your Cloud Strategy
Date: Wednesday, March 16
Time: 2:00 p.m. - 3:45 p.m.
Location: Level 1, Galileo 904

LiveOps Cloud's senior vice president of global platform sales, Rob Clarke, will join a panel of cloud contact center experts to discuss ways the channel can develop a deeper understanding of how to identify opportunities and create a strategy to build a contact center practice. As master agent CarrierSales says: Just selling circuits doesn't pay the bills anymore. It's time to offer contact center solutions. Please note: separate registration is required for this event.

Channel Partners Conference and Expo is scheduled for Wednesday, March 16 through Friday, March 18 at The Venetian and Sands Expo in Las Vegas. For more information about Channel Partners Las Vegas or to register to attend, visit http://www.channelpartnersconference.com/.

Learn more about CxEngage at www.cxengage.com.

About LiveOps Cloud

LiveOps Cloud is building a happier world, one customer experience at a time. The world's most passionate, customer-focused brands empower their workforces, delight customers and improve the bottom line - all with LiveOps Cloud's always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform. Headquartered in Austin, Texas LiveOps Cloud has operations in Redwood City, California, Canada, the United Kingdom and New Zealand. Learn more at www.liveopscloud.com/. For live updates: Follow/Connect.

View source version on businesswire.com: http://www.businesswire.com/news/home/20160316006032/en/

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