[January 28, 2016]

Sitel Commits to United Nations Global Compact Initiative

Sitel, a leading global customer care provider, today announced it has committed to the United Nations Global Compact initiative focusing on global corporate social responsibility (CSR (News - Alert)). Sitel joins other top multinational organizations in proclaiming its dedication to expanding CSR efforts across the globe: https://www.unglobalcompact.org/what-is-gc/participants/18507.

The UN Global Compact is the world's largest corporate social responsibility initiative, aligning business strategies and operations with universal principles on human rights, labor, environment and anti-corruption. Participating businesses, such as Sitel, are committing to take actions that advance these societal goals.

"Our participation in the UN Global Compact initiative reaffirms Sitel's role as a highly responsible corporate organization, and it underscores our ongoing commitment to aligning long-term goals with the ten principles for social responsibility," said Sitel Global Corporate Social Responsibility Manager, Elisa (News - Alert) Narahara. "CSR has always been an integral part of Sitel's DNA. Our alliance with the UN Global Compact will drive further implementation of the principles as part of the culture across our global footprint."

In 2016, Sitel will increase its focus on deploying a global framework for its CSR initiatives, working closely with each geographic reion to set goals and advance in the following four principles outlined by the UN Global Compact:

• Universal Declaration of Human Rights
• International Labour Organization's Declaration on Fundamental Principles and Rights at Work
• Rio Declaration on Environment and Development
• United Nations Convention Against Corruption

For Sitel's Corporate Social Responsibility Statement, visit http://www.sitel.com/sitel-corporate-social-responsibility-statement/. Follow Sitel on Twitter (News - Alert) for more updates: https://twitter.com/Sitel_WorldWide.

About Sitel
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries. Combining

comprehensive customer care capabilities, leading multichannel solutions, and unparalleled experience across all industries, Sitel collaborates with some of the best known global brands to help deliver outstanding customer experiences. Visit sitel.com to learn more.

View source version on businesswire.com: http://www.businesswire.com/news/home/20160128005032/en/

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