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Research and Markets: 2015 Analysis of the North American Hosted IP Telephony and UCC Services Market 2014-2021Research and Markets (http://www.researchandmarkets.com/research/jpr7gr/analysis_of_the) has announced the addition of the "Analysis of the North American Hosted IP Telephony and UCC Services Market" report to their offering. The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proliferation of cloud solutions with little differentiation is compelling providers to seek mergers and acquisitions to gain efficiencies, economies of scale, and better compete in the marketplace. In spite of intensifying competition, however, the still-untapped North American cloud communications market continues to present considerable growth opportunities for both existing and new market participants. This study provides market participants with an in-depth analysis of market trends and challenges to help them develop more sustainable growth strategies. Heightened customer requirements along with the proliferation of cloud solutions with little differentiatio is compelling providers to seek mergers and acquisitions to gain efficiencies, economies of scale, and better compete in the marketplace. In spite of intensifying competition, however, the still- untapped North American cloud communications market continues to present considerable growth opportunities for both existing and new market participants. In 2014, we adjusted the scope of the study to include selected hybrid cloud offerings such as those offered by Fonality (News - Alert), Interactive Intelligence and Star2Star. Using the adjusted estimates, the North American hosted IP telephony and UCC services user base grew by percent to reach million users by year end, adding million net new users since year end 2013. Revenues (without access) grew at a healthy rate of percent as demand increased and average revenues per user remained stable. Market growth will remain steady over the forecast period from 2014 to 2021 at compound annual growth rates of percent in terms of installed users and percent in terms of revenues (without access). Although growth rates will gradually decline year-over-year due to the larger installed base, the number of annual net-new users will increase consistently throughout the forecast period. Primary drivers for user adoption of hosted communications remain faster access to advanced features and capabilities and ability to supplement limited in-house IT staff. Control and security still top the list of key customer concerns when considering cloud solutions. Security, reliability and price remain critical factors in service provider selection. Key Topics Covered: 1. Executive Summary 2. Market Overview 3. Drivers and Restraints - Total Hosted IP Telephony and UCC Services Market 4. Forecasts and Trends - Total Hosted IP Telephony and UCC Services Market 5. Demand Analysis - Total Hosted IP Telephony and UCC Services Market 6. Market Share and Competitive Analysis - Total Hosted IP Telephony and UCC Services Market 7. Mega Trends and Industry Convergence (News - Alert) Implications 8. The Last Word 9. Appendix Companies Mentioned - Fonality - Interactive Intelligence (News - Alert) - Star2Star For more information visit http://www.researchandmarkets.com/research/jpr7gr/analysis_of_the
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