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Global Social Customer Relationship Management (CRM) Software Market 2015-2019 - Key Vendors are Jive Software, Lithium Technologies, Oracle & Salesforce.comDUBLIN, Feb .20, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/9jhh9b/global_social) has announced the addition of the "Global Social Customer Relationship Management (CRM) Software Market 2015-2019" report to their offering. The analysts forecast the Global Social CRM Software market to grow at a CAGR of 38.1% over the period 2014-2019 According to the report, increased demand for social CRM from the SME sector is one of the major drivers in this market. Social CRM software is a contemporary way to help SMEs increase their revenue, improve customer service and satisfaction, and reduce the cost of acquiring customers through social media. Further, the report states that one of the major challenges for this market is the issues regarding integration with other enterprise applications. The SaaS-based CRM software needs to be integrated with the other software used in an organization. Key Vendors
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For more information visit http://www.researchandmarkets.com/research/9jhh9b/global_social Media Contact: Laura Wood , +353-1-481-1716, [email protected] To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/global-social-customer-relationship-management-crm-software-market-2015-2019---key-vendors-are-jive-software-lithium-technologies-oracle--salesforcecom-300038994.html SOURCE Research and Markets |