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PerfectServe Experiences Unprecedented Growth, Signs 29 New Customers in 2014Readmissions penalties, HIPAA compliance and value-based reimbursements have forced healthcare organizations to look for innovative solutions to improve their care coordination, and effective clinical communication is paramount in this effort. As a result, PerfectServe - healthcare's only comprehensive and secure communications platform - experienced unprecedented growth in 2014, with 29 new client contracts and more than 260 go-lives occurring at leading healthcare organizations across the country. "Providers now understand the value of tackling the clinical communication issue at the highest level, which led to our success in 2014," said Terry Edwards, chief executive officer at PerfectServe. "We're helping align innovative technologies with the workflow changes needed to improve care coordination, collaboration, and, ultimately, patient care." A testament to the company's ability to simplify complex clinical processes and workflows, the following healthcare organizations are an example of newly signed customers:
PerfectServe now enables 45,000 clinicians across the country to connect in any care setting across the healthcare continuum using a single, workflow-responsive, unified communications platform in a HIPAA-compliant environment that is customizable to specific clinician needs. The company currently processes an average of three million interactions on a monthly basis. As a result of this rapid growth, PerfectServe increased its employee base by 20 percent with new hires in 2014, and plans to continue to expand into 2015. These hires were made at all levels of the organization as part of research and development, clinical, technical and operational functions. New positions include the addition of a vice president of client experience and vice president of product marketing, as well as a new regional sales director. PerfectServe also announced the opening of a new office in Atlanta, Georgia in August 2014. This location serves primarily to house a research and development team focused on delivering the next generation of PerfectServe's platform for improving patient outcomes and operational efficiency. If you'd like to be a part of real, meaningful change, check out available openings at http://perfectserve.com/connect/careers. About PerfectServe PerfectServe is healthcare's single communications and collaboration platform that unites physicians, nurses and other care team members across the care continuum and facilitates timely interaction between them. The company helps providers improve patient outcomes and operational efficiency by removing communication process variability and speeding contact cycle times. More than 45,000 physicians in organizations such as Advocate Healthcare, Ascension Health, MemorialCare Health System, Covenant Medical Group, the WellStar Health System, Hoag, the St. Joseph Health System and Orlando Health rely on PerfectServe to enable faster interventions, increase physician alignment and satisfaction, provide nurses more time for direct patient care and reduce HIPAA-compliance risk. Headquartered in Knoxville, Tenn., PerfectServe was incorporated in 2000.
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