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Cirrus Insight Joins the Desk.com App Hub to Help Fast-Growing SMBs Leverage Customer Service to Accelerate GrowthIRVINE, Calif. --(Business Wire)-- Cirrus Insight today announced it has joined the Desk.com App Hub to help fast-growing SMBs leverage customer service to accelerate growth. Cirrus Insight customers can now create and manage Desk.com cases right from the inbox as well as log emails against cases in Salesforce. Comments on the News
Support tickets come in from everywhere. Social media, phone, emails-you name it. What makes Desk.com so powerful is the ability to aggregate and manage support requests no matter where they come from. However, customers still primarily rely on email to communicate. With Cirrus Insight customers have the ability to check the status of support tickets and save emails to those cases right from their inboxes. Introducing the New Desk.com App Hub to Leverage Customer Service for Rapid Growth The new App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth. Utilizing partner apps, Desk.com customers can deliver greater levels of customer engagement and have a single, comprehensive view of the customer. With the App Hub, SMBs now have a single, trusted location where they can quickly deploy apps that enhance customer service, without the cost and hassle of building one-off integrations. Additional Resources
Salesforce, Salesforce1, Desk.com and others are among the trademarks of salesforce.com, inc. About Cirrus Insight Cirrus Insight is the highest reviewed app for integrating Salesforce with Google Apps, Microsoft Office 365, iPhone (News - Alert) and iPad. Cirrus Insight puts the power of your Salesforce CRM right inside your inbox to immediately see everything about your leads, contacts and opportunities. It is a Salesforce ISV Partner, Google (News - Alert) Premier Partner, and member of the Microsoft Partner Network. For more information, please visit http://www.cirrusinsight.com.
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