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Gartner Positions Concentrix as a Leader in Magic Quadrant Report for North American Life Insurance Policy Administration Systems
[November 04, 2014]

Gartner Positions Concentrix as a Leader in Magic Quadrant Report for North American Life Insurance Policy Administration Systems


(Thomson Reuters ONE Via Acquire Media NewsEdge) FOR IMMEDIATE RELEASE Media Contact: David Parker, Concentrix 1-919-525-6747 | [email protected] FREMONT, CA - October XX, 2014 - Concentrix Corporation (concentrix.com), a leading provider of value-added global business services, today announced that Gartner, Inc. has positioned Concentrix as a Leader in its 2014 Magic Quadrant for North American Life Insurance Policy Administration Systems.* Gartner assessed 17 vendors in this Magic Quadrant, which profiles policy administration system providers for individual and group life and annuity products targeted at Tier 1 and Tier 2 life insurers in North America.



"We're extremely pleased to be positioned in the 'Leaders' quadrant," said Chris Caldwell, President, Concentrix Corporation. "We're now in our fourth decade of leadership, serving insurance clients through our Concentrix Insurance Solutions. We're accelerating our investment in our solutions to help clients respond effectively to a rapidly changing market." According to the report, "Gartner continues to see growing demand among life insurers as new business demands challenge their aging legacy systems. More than ever, companies are facing business challenges that cannot be accomplished when they are running older, inflexible and high-cost legacy systems. Challenges include an inability to support product innovation, new channels (such as direct or work site), new products and distribution partners'/customers' needs (for example, e-service or mobility)." "Our experience with our clients has given us a clear vision of where the industry is heading," said Phil Ratcliff, Concentrix Vice President, Global Banking and Insurance. "We offer the marketplace a solution combining administration, a front-end self-service portal, a new business enablement tool as well as reporting and analytics for performance metrics. It's a complete package that gives insurance carriers the agility they're looking for." Concentrix partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. Concentrix transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

*Gartner, Inc. "Magic Quadrant for North American Life Insurance Policy Administration Systems," by Kimberly Harris-Ferrante, 3 September 2014.


About the Magic Quadrant Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Concentrix A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. Engaged in its clients' business and invested in their outcomes, the company provides transformational solutions to drive business excellence. Concentrix helps its clients differentiate their brands and maximize value during every customer interaction. They do this by offering deep domain expertise, innovative technologies and a holistic approach to customer engagement. Based in 25 countries with a staff of more than 50,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.

About SYNNEX SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing customer care solutions for its clients. The Company distributes a broad range of information technology systems and products, and also provides systems design and integration services. The Concentrix segment offers a portfolio of end-to-end outsourced services around process optimization, customer engagement strategy and back-office automation to clients in ten identified industry verticals.

Founded in 1980, SYNNEX has over 50,000 employees worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Safe Harbor Statement Statements in this release that are forward-looking, such as demand growth and solutions features and capabilities, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2014 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, CONCENTRIX and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo and CONCENTRIX Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners.

SNX-G --end-- This announcement is distributed by GlobeNewswire on behalf of GlobeNewswire clients. The owner of this announcement warrants that: (i) the releases contained herein are protected by copyright and other applicable laws; and (ii) they are solely responsible for the content, accuracy and originality of the information contained therein.

Source: Synnex Corporation via GlobeNewswire [HUG#1868358]

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