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IT Services Company Selects Astea's Solution Suite [Professional Services Close - Up](Professional Services Close - Up Via Acquire Media NewsEdge) Astea International recently reported that an IT Services Company in North America has signed a cloud software-as-a-service (SaaS) contract for the Astea Alliance service management and mobile workforce platform to replace their existing service management solution, and provide additional automation capabilities that will further streamline and advance their service business. In a release, Astea said its cloud solution will provide the IT Services Company with a mix of capabilities such as, mobile, field service, depot repair, sales, logistics, third party vendor management, and performance management to fuel its growth, derive competitive differentiation. "We are very excited by the strong momentum and increasing adoption rate of our cloud offering. Demand for full-featured field service management and mobile workforce solutions continues to climb as companies across the globe uncover the immense revenue opportunities associated with better service. Astea has the experience and expertise to help these companies realize those benefits. We are proud of the number of dominant service providers in the IT Services space who have selected, and continue to select, the Astea solution suite to manage their service operations," stated Zack Bergreen, CEO of Astea International. "Our solid product portfolio, longevity in the service management space, and domain expertise have proven to be a difficult combination for our competitors to beat." Astea International is a global provider of software solutions that offer service lifecycle management. More information and complete details: www.astea.com ((Comments on this story may be sent to [email protected])) (c) 2014 ProQuest Information and Learning Company; All Rights Reserved. |