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United States : GENBAND s Kandy Platform-as-a-Service Goes Live Changing Contextual, Collaborative Real Time Communications for Good [TendersInfo (India)]
[September 18, 2014]

United States : GENBAND s Kandy Platform-as-a-Service Goes Live Changing Contextual, Collaborative Real Time Communications for Good [TendersInfo (India)]


(TendersInfo (India) Via Acquire Media NewsEdge) This evening, GENBAND is formally launching Kandy, a disruptive real time communications software development platform, designed to help companies build communications that are more integrated and immediate built right into the way their customers interact with them and their employees work. Kandy combines the simplicity of the Web and mobile applications with enterprise-grade real time communications capabilities, making it more cost-effective and expeditious to enable communications applications.



Kandy was previewed earlier this year at GENBAND s annual customer event, Perspectives 14, inviting customers and partners to participate in development leading up to today s formal launch. Many of these companies will be revealing creative and compelling apps which were made possible in part by the Kandy platform. Hundreds of software and communications professionals are gathering in the epicenter of Silicon Valley this evening, to experience real time communications embedded into dozens of scenarios including consumer applications, and business applications in healthcare, financial services, hospitality, and more.

Kandy capitalizes on our market-leading solutions that are already supporting many of the world s largest communications service providers and enterprises, said David Walsh, CEO of GENBAND. Kandy strategically combines our recent acquisitions of fring and uReach with our WebRTC and cloud offerings to deliver the most comprehensive real time communications offering for mobile and Web.


One of the companies showcasing its customer engagement solution using Kandy is SAP. At SAP, we are redefining the future of customer engagement, said Nayaki Nayyar, senior vice president, Cloud for Customer Engagement, SAP. We are leveraging GENBAND s Kandy to further enhance the customer experience and bring contextual unified communications to our customer engagement offering.

Other companies showcasing Kandy applications include Atlas Communications, Bloomfire, InfoStreet, Tech Mahindra and VIZICOM. Kandy demonstrations will be featured on Samsung devices.

Additionally, GENBAND will be demonstrating their Kandy platform with IBM's industry-leading social networking solution, IBM Connections, which allows organizations to integrate social solutions with critical business applications and people-centric processes to empower employees, increase workforce productivity and deliver exceptional customer service.

Kandy s Platform-as-a-Service framework includes APIs, SDKs and quick starts that are pre-built applications like video shopping assistance. Communication in context with business in real time means more engaged customers and employees. With Kandy there is no longer a need to leave an application to start a conversation, help a customer, get a live update or ask a question.

(c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info).

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