TMCnet News
United States : Customers Rank Verint Speech Analytics as Industry Best [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) Verint Systems Inc. today announced that it has received recognition for its Verint Speech Analytics solution from both DMG Consulting LLC and Speech Technology magazine. These honors highlight the organization as a leader in technology innovation and customer satisfaction. Verint Named Top Vendor for Customer Satisfaction and Technology Innovation Leadership. According to the 2014 2015 Speech Analytics Product and Market Report from analyst firm DMG Consulting LLC, Verint achieved a perfect score five out of five in categories that include training, ongoing service and maintenance, professional services, innovation, responsiveness to product enhancement requests and communication. Verint also led the market in responsiveness to product requests and training satisfaction, and tied for the top ranking in implementation satisfaction and ongoing service and maintenance and professional services. In all, the survey looked at customer satisfaction ratings across 10 major categories. These ratings are a testament to our ongoing commitment to technology innovation and partnering with our customers to help ensure their success leveraging our analytics solutions and full Customer Engagement Optimization suite, says Nancy Treaster, senior vice president and general manager, strategic operations, Verint Enterprise Intelligence Solutions. (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |