| [August 07, 2014] |
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Largest Auto Repair Retailer in North America Relies on Aerohive to Support Cross-Continent Growth
SUNNYVALE, Calif. --(Business Wire)--
Aerohive
Networks® (NYSE:HIVE), a
leader in controller-less Wi-Fi and cloud-managed mobile networking for
the enterprise market, today announced that The
Boyd Group, the largest auto repair retailer in North America,
continues to rely on Aerohive's (News - Alert) wireless solutions to support
cross-continent growth. The Boyd Group relies on Aerohive's scalable and
reliable connectivity to streamline its retail operations and increase
customer satisfaction.
News Facts
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The Boyd Group Inc. is one of the largest operators of collision
repair centers in North America, with over 3,000 employees and more
than 250 locations. With annual sales of over $430M, the company has
grown rapidly through acquisition in recent years in both the U.S. and
Canada and, on average, opens up six new locations per year.
-
While The Boyd Group had Wi-Fi access at some of its locations
previously, there was not a unified wireless solution across the
entire company. The company wanted to streamline its retail operations
with wireless devices and needed a resilient Wi-Fi network to do so,
and one that could keep up with its aggressive growth strategy.
-
Looking to overhaul its network architecture, The Boyd Group turned to Gartner's
Magic Quadrant for the Wired and Wireless LAN Access Infrastructure
report for recommendations on wireless providers. After further
evaluation, the company chose Aerohive, which was positioned as a
"Visionary" in the report. With company locations across a large span
of territory in North America, Aerohive's centralized remote
management resonated with the company's small IT team. Moreover,
Aerohive's controller-less echnology was crucial to the company,
which needed a solution that could easily scale as the company grows.
-
Deploying Aerohive
access points from its corporate board rooms, to its parking lots
and customer waiting rooms, The Boyd Group has deployed a unified
wireless network to enable greater efficiency and satisfaction for
both employees and guests. Without a need for controllers, the company
was able to quickly roll out the entire network in just four months.
-
Since the Boyd Group uses multiple software application solutions
depending on the region, province or country, Aerohive's flexible
network architecture platform has been key in supporting the company's
diverse locations. Aerohive's
HiveManager Online Network Management System is used for all
network management and control, giving flexibility to the IT teams
based both in the US and Canada.
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Relying on Aerohive's enterprise-class network, The Boyd Group has
been able to revamp its retail operations across the company,
streamlining customer service. Since the company's implementation of
Aerohive, technicians now input vehicle information and photos through
a wireless device which are directly uploaded to the corporate network
for estimating procedures. As a result, employees can immediately
process the estimate car-side, creating greater efficiency and
drastically reducing wait time-ultimately boosting customer
satisfaction.
-
By rolling out guest networks in each retail location's waiting room,
the Boyd Group has also enhanced the customer experience. Customers
can now connect to Wi-Fi through the guest network while they wait and
work, watch films or surf the web.
-
The company is now poised to manage and control all operations across
its robust wireless network, and can easily add new retail locations
as future acquisitions are made. As the company expands, Aerohive's
controller-less Wi-Fi technology has provided The Boyd Group with a
solid foundation to enhance its wireless technologies for years to
come.
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To read the full The Boyd Group case study, please visit http://www.aerohive.com/resources/boyd-group
Comments
"Aerohive has given us the capability to implement enterprise Wi-Fi on a
cost-effective basis. Aerohive allows us to easily manage our network
from one central location, which is key for our operations that span all
of North America with a diverse set of requirements," said Michael
Wenham, IT administrator at The Boyd Group. "I don't think we could have
made a better decision."
About Aerohive Networks (News - Alert)
Aerohive (NYSE: HIVE) unleashes the power of enterprise
mobility. Aerohive's technology enables organizations of all sizes to
use mobility to increase productivity, engage customers, and grow their
business. Deployed in over 16,000 enterprises worldwide, Aerohive's
proprietary mobility platform takes advantage of the cloud and a
distributed architecture to deliver unified, intelligent, simplified and
cost-effective networks. Aerohive was founded in 2006 and is
headquartered in Sunnyvale, Calif. For more information, please visit www.aerohive.com,
call us at 408-510-6100, follow us on Twitter (News - Alert) @Aerohive,
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"Aerohive" is a registered trademark of Aerohive Networks, Inc. All
product and company names used herein are trademarks or registered
trademarks of their respective owners. All rights reserved.
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