TMCnet News
Canon U.S.A. Survey Finds that IT Professionals and Exec Team Members Have Widely Different Views on Cloud and Other Document Workflow Technology [Professional Services Close - Up](Professional Services Close - Up Via Acquire Media NewsEdge) Canon U.S.A. has unveiled the results of its inaugural Workflow Optimization Study, which uncovered trends in how document management workflows impact day-to-day operations of businesses nationwide. In a release, Canon U.S.A. noted that report highlights include: Canon U.S.A. said the results from the online survey, conducted by Harris Poll in May among 211 professionals, unveiled significant findings about diverging opinions between IT decision-makers and non- IT executives, regarding the importance of integrating cloud, mobile and digital workflow strategies. An overwhelming majority of IT decision-makers strongly believe that these tools are very or extremely important investments for running their business more effectively, while non-IT executives are less likely to view their operational importance this strongly. Further, while 82 percent of IT decision-makers surveyed are very or extremely confident their organizations' ability to integrate paper and digital document workflows, just 56 percent of non-IT executives said the same. The following technologies elicited a diverging response from IT and non-IT professionals, when asked whether investing in them is very or extremely important to running their businesses more effectively: -Cloud-based document technology: 79 percent of IT decision- makers vs. 47 percent of executives -Integrating paper-based and digital information into company databases: 77 percent of IT decision-makers vs. 55 percent of executives -Printing information from the cloud: 75 percent of IT decision- makers vs. 45 percent of executives -Managed print services: 71 percent of IT decision-makers vs. 46 percent of executives "Most companies today continue to grapple with how they can effectively merge the continued strong demand for printed documents with the increasing volume of information being exchanged digitally by a modern mobile workforce," said Dennis Amorosano, vice president and general manager, Business Imaging Solutions Group Marketing Division, Canon U.S.A. "This nationwide study found that IT decision- makers and other executives do not always see eye-to-eye on the importance of investing in cloud, document workflow and mobile technologies. In many cases, the survey results indicated a 'knowledge gap' between IT and non-IT professionals' awareness of which technologies their companies are deploying, and how they're being used." "Forrester's research into workforce computing trends shows that the one-size-fits-all approach is getting harder to maintain. The corporate personal computing environment is now a mix of legacy Windows, client/server, cloud-hosted and native apps, with a wide array of devices and operating systems, some of which are not well suited to an evolving, mobile workforce," said David Johnson, principal analyst, Forrester. "IT leaders have the opportunity to offload costs and responsibility while increasing productivity by launching formal bring-your-own-device (BYOD) programs that meet employees' increasing demands to use the technology of their choice.1 Executives must develop a framework to continuously improve and evolve their BYOD programs by examining six factors, including employee profiles, device diversity, mobile application requirements, and self-service initiatives.2" Canon U.S.A. is a provider of consumer, business-to-business, and industrial digital imaging solutions. More information and complete details: www.usa.canon.com/rss www.nielsen.com ((Comments on this story may be sent to [email protected])) (c) 2014 ProQuest Information and Learning Company; All Rights Reserved. |