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Austria,Germany : YouCon Cube Solution Now Rated "Avaya Compliant" [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) YouCon EDV Dienstleistungs GmbH, an IT-service provider and consulting company with subsidiaries in Vienna and Munich today announces YouCon Cube is compliant with key contact center and unified communications solutions from Avaya, a global provider of business collaboration and communication software and services. The YouCon Cube offers essential CTI-middleware functionality and connects heterogeneous telephone systems with several applications from SAP and other software vendors. The solution delivers proven interoperability with Avaya's unified communications and contact center portfolio, so that companies can easily integrate their communications infrastructure with business process software and workflow applications. The YouCon Cube with SAP Module 1.4.0, Avaya Contact Centre Module 1.0.0 and SAP CRM Client 7 EP1 application is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 6.3 and Avaya Aura® Application Enablement Services 6.3. There are already several companies in Europe benefiting from the interoperability of YouCon and Avaya solutions although the technology from YouCon has just been introduced to the market. YouCon is also a Technology Partner in the Avaya DevConnect program an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Technology Partner, YouCon is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure speeding deployment of new applications and reducing both network complexity and implementation costs. (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |