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Mozambique : VODACOM, FLYTXT to boost revenue and customer experience [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) The major wireless carrier in Mozambique, Vodacom, has entered a partnership with Flytxt, the Big Data Analytics solution provider for Communications Service Providers (CSPs), to boost revenue and customer experience. Based on insights and suggestions that are generated from diverse data feeds within the CSP's network and IT systems, Flytxt's analytics solutions will be used to suggest next best offers to its subcribers in real time. Flytxt noted that it has signed up with more than 50 CSPs, serving over 500 million subscribers in APAC and EMEA for its Big Data Analytics energized customer experience, revenue management and mobile advertising solutions. Paula Zandamela, Head of Corporate Affairs, Vodacom, stated : "We continually strive to create moments of rewarding experience for customers. We chose Flytxt to augment our customer value management practices for their innovative analytics driven customer segmentation and engagement approach, to ensure we continue delivering on our Brand promise to our customers. This, together with our network quality and continuous expansion of services, will without a doubt keep Vodacom in leading position in Mozambique." Hetarth Patel, Vice President Worldwide Sales, Flytxt, added : "We are excited to have Vodacom Mozambique on board. I am confident that our solutions would enable Vodacom to leverage touch points to optimize customer value by delivering contextually relevant offers and in real-time too." (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |