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New Encore 4.4 Release Expands Content and Community Integration; Partnerships with ChiliFresh, EBSCO, and OverDrive Bolster User Experience
[July 17, 2014]

New Encore 4.4 Release Expands Content and Community Integration; Partnerships with ChiliFresh, EBSCO, and OverDrive Bolster User Experience

(M2 PressWIRE Via Acquire Media NewsEdge) Emeryville, CA - Innovative announced today that Encore 4.4 is now in general release, and includes integration of eBooks supplied by OverDrive, ChiliFresh ratings and reviews, new EBSCO Discovery Service (EDS) integration features for Encore Duet, and new customization of the user experience. Encore is the premier discovery solution for both academic and public libraries, offering single search functionality for the entire collection in real time.

eBooks The new release of Encore includes the first commercial integration of eBooks, audiobooks and other digital media supplied by OverDrive. Encore now offers the best possible eContent experience on the widest range of tablets, smartphones, eReaders and Kindles, including immediate access to samples and full content for OverDrive eBooks and audiobooks. Encore makes it convenient for users to place holds, check out, and manage their eBooks, all from the library's primary discovery interface. This easy eBook experience is accessible on a desktop workstation or through Encore Mobile.

Encore Duet Encore 4.4 also enhances the current real-time integration of results from EDS in three significant ways. First, this is achieved by implementing an improved approach to appropriately ranking catalog records within the EDS result sets to ensure the best possible order of merged results. Second, additional advanced-search limiters and expanders allow users to take advantage of the richness of the EDS content by extending discovery beyond local collections. Finally, EDS facets can be sorted alphabetically or by count, making it easier to find results from a specific content provider, journal, or publisher.

Ratings and Reviews Encore 4.4 brings a more dynamic library to its users, by integrating ChiliFresh, a global provider of patron social networking, book reviews, and cover art. This integration is far more elegant than achieved by any competing discovery product, utilizing the ChiliFresh API to incorporate community content directly into the Encore interface. The ChiliFresh Ratings and Reviews Engine provides one million book reviews and ratings from over 3,500 libraries.

With ChiliFresh integration, library users will find community ratings and reviews in the initial results view and at the item-detail level. Any library patron can rate their picks from one to five stars, write reviews, and share their opinions and thoughts with others, all with their existing library log-in credentials.

Special ChiliFresh Promotion for all Encore Customers Innovative is offering a 60-day free trial of ChiliFresh integration for all Encore customers. The sign-up form can be accessed at

Libraries previously providing local ratings and reviews through Encore will see their community content included with the ChiliFresh integration, providing the best of local and worldwide patron participation.

Customization With the new release, Encore gives library staff simple ways to customize their interface, including the ability to create a top banner that consistently highlights the library brand across all discovery screens, as well as the option to customize text and messages throughout the application. Libraries can also enhance the user experience with custom facets based on locally highlighted data fields.

Additional features in the release include virtual shelf browse and ProQuest Syndetic Solutions image cascading. Learn more at

"Encore 4.4 represents a big leap forward for users, in terms of getting access to articles and community-participation data within a discovery environment," says Georgia Fujikawa, Director, SkyRiver and Content Services. "Innovative's partnerships with 3M, ChiliFresh, EBSCO, and OverDrive mean that libraries have more choice than ever on how to deliver discovery content and features to their users." EBSCO Discovery Service, Kindle, and OverDrive are trademarks of their respective companies.

About ChiliFresh ChiliFresh launched its initial social networking product, ChiliFresh Review Engine, in early 2008. The ChiliFresh Review Engine was the first real Web 2.0 platform developed for a library's online catalog. ChiliFresh now supports libraries around the globe with book cover art, patron book reviews, and social networking products and applications for desktop and mobile devices.

For more information about ChiliFresh, visit

About EBSCO Information Services EBSCO Information Services is the leading discovery service provider for libraries worldwide with more than 6,000 customers in over 100 countries. EBSCO Discovery Service (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 550,000 e-books.

For more information, visit the EBSCO website at:

EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.

About OverDrive OverDrive is a leading multichannel digital distributor of eBooks, audiobooks, music and video. We supply a secure lending platform for 30,000 libraries, schools and retailers worldwide with support for all major computers and devices, including iPhone, iPad, Nook, Android phones and tablets, and Kindle (U.S. only). Recent enhancements to OverDrive's platform include multilingual user interface support, Streaming Video, in-library touchscreen stations for browsing and instant sampling of eBooks or audiobooks, and OverDrive Read, the company's EPUB and HTML5 browser-based reading experience. OverDrive has been named to the EContent 100 five years in a row as a company that matters most in the digital content industry. Founded in 1986, OverDrive is based in Cleveland.

Contact Innovative April Mitchell Director of Marketing 1.510.496.38881.510.496.3888 About Innovative Innovative ( is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers one of the broadest and most complete portfolios of library automation products on the market today. Headquartered in Emeryville, California, Innovative serves thousands of libraries in 66 countries and has offices around the world.CallSend SMSAdd to SkypeYou'll need Skype CreditFree via Skype .


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