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United States : Three Game-changing Trends Transform Workforce Management [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) Kronos Incorporated recently hosted an exclusive executive event where retail and hospitality leaders from around the world gathered at the Dallas headquarters of The Container Store, a Kronos customer. Organizations spanning all segments of retail including big box, department, discount, grocery, and specialty, as well as organizations from entertainment, foodservice, and lodging industries were in attendance. Executives from organizations such as Aztec Shops Ltd., Cavenderâ s Boot City, Dickâ s Sporting Goods, Forever 21, Hannaford, Neiman Marcus Group, Six Flags, and Starbucks Coffee Company attended. Kronos led discussions about trends â such as gamification, omni-channel, and global readiness â which are transforming workforce management and changing the face of retail and hospitality. Gamification â Social gaming has revolutionized the way people interact in their personal lives. According to executives who attended the Kronos event, this trend is rapidly gaining momentum in retail and hospitality as well. In addition to taking consumer engagement to the next level, social gaming tools also drive manager and employee collaboration and can further enhance business success. Omni-Channel â As brick and mortar and online retail channels merge, attendees addressed two related issues: improved visibility into inventory and best practices in staffing stores to meet new origins of customer demand. Effective omni-channel strategies that incorporate labor and store fulfillment not only drive sales and free up trapped inventory in the store but also help manage labor costs â a retailerâ s largest controllable expense. Global Readiness â As retail and hospitality organizations increasingly operate in a globally competitive market, there is a growing demand for standardized, global workforce management tools and practices as well as region-specific knowledge and support. Best Buy, Coach, Fossil, Hengda Hotels and Resorts, HUGO BOSS, IKEA, Sodexo Ltd., Sportsdirect.com, and Village Roadshow have selected workforce management solutions from Kronos in recent years for these advanced global capabilities. Recognizing that todayâ s retail and hospitality organizations want to have a greater impact on both business and community, Kronos welcomed Dr. Raj Sisodia, author of â Firms of Endearment: How World Class Companies Profit from Passion and Purposeâ as the event keynote speaker. This was followed by Kronosâ presentation of a donation to the Community Partners of Dallas, a nonprofit organization dedicated to helping abused and neglected children. (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |