|[July 10, 2014]
Siemens New Mobile-Web App Enables Utilities to Maximize Customer Engagement While Increasing Operational Efficiency
FOSTER CITY, Calif. --(Business Wire)--
Siemens (News - Alert) Smart Grid today announced the release of Energy Engage Mobile,
the company's first mobile-web application that brings energy
consumption information directly to the consumer's fingertips helping
utilities connect with their customers.
Energy Engage Mobile allows consumers to take control of their electricity, water, and gas consumption on-the-go
Users can track electricity, water, or gas use in near real-time and
view their estimated bill. The mobile-enabled site displays account
alerts and tips as well as price information, allowing users to see
current cost of electricity per unit and shift usage to off-peak times
to avoid higher energy rates.
"It's essential in today's ever-connected world that we put energy usage
information directly into the hands of utility customers," said Lisa
Caswell, president of eMeter, A Siemens Business. "Utilities can provide
Energy Engage Mobile to their customer's whether they be Commercial and
Industrial clients or residential, to help meet energy efficiency and
customer satisfaction goals, and complement engagement initiatives
around smart grid programs."
recent study by J.D. Power, utilities were shown lacking in content
and information delivery via their websites. Energy Engage Mobile
empowers utility professionals to deliver web content to their consumers
and enable customer engagement via a multichannel communication strategy.
The City of Fort Collins, CO is the first utility in the world to offer
Energy Engage Mobile to its utility customers. The soluion has been the
backbone of the city's innovative advanced metering project, allowing
customers access to see 60 minute interval reads for water use and 15
minute interval reads for electric usage a substantial improvement from
once a month updates of consumption data that City of Fort Collins
consumers are used to seeing.
"At Fort Collins, we really see a mobile solution as the heart and soul
of our smart grid efforts," said Steve Catanach, Light and Power manager
at the Fort Collins Utilities. "The app and website is something the
consumer can see, interact with, and benefit from, allowing them to
better manage their energy use and providing us the opportunity to
deliver a higher level of customer service."
Through the mobile-web app, consumers have an option to either work with
their utilities on specific energy efficiency programs or to freely
amend energy usage on their own. These features are powerful for both
energy consumers and their utilities to interact around price and demand
response programs in an effective manner.
The Energy Engage Mobile website and application is powered by the
eMeter EnergyIP platform, the leading software platform for smart energy
For further information on Siemens Energy Market Management technology,
please visit www.siemens.com/energyengagemobile.
To view the Energy Engage Mobile Demo click here.
Follow us on Twitter (News - Alert) at: www.twitter.com/Siemens_SG.
The Siemens Infrastructure & Cities Sector (Munich, Germany),
with approximately 90,000 employees, focuses on sustainable technologies
for metropolitan areas and their infrastructures. Its offering includes
products, systems and solutions for intelligent traffic management,
rail-bound transportation, smart grids, energy efficient buildings, and
safety and security. The Sector comprises the divisions Building
Technologies, Low and Medium Voltage, Mobility and Logistics, Rail
Systems and Smart Grid. For more information, visit http://www.siemens.com/infrastructure-cities.
The Siemens Smart Grid Division supplies products and solutions
for intelligent and flexible electrical network infrastructures. To meet
growing energy needs, the networks of today and tomorrow must integrate
all forms of power generation and ensure bi-directional energy and
communication flows. Intelligent networks help make it possible to
generate and use power efficiently and on demand. They contribute to the
electrification of railroads and also supply industrial enterprises,
infrastructure elements and entire cities with electricity. For more
information, visit www.usa.siemens.com/smartgrid.
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