|[July 02, 2014]
ComEd Restores 90 Percent of Customers Affected by Monday's Storms
CHICAGO --(Business Wire)--
ComEd has restored power to 90 percent of the more than 420,000
customers that were affected by Monday's fast-moving storms that
included multiple tornados and strong winds reaching 120 miles per hour.
These storms included approximately 80,000 lightning strikes, and caused
severe damage to electrical infrastructure including knocking down
multiple poles and power lines.
Nearly 900 ComEd and contractor crews have been working around the clock
to safely and efficiently restore service to customers. In addition,
approximately 400 crews from nine states will continue to provide
restoration assistance until all customers are restored. Based on
experience with similarly sized storms, ComEd expects the vast majority
of remaining customers impacted by the storm to be restored by Thursday
night, with potentially longer restoration times for some pockets in
hardest hit areas.
"Our #1 priority is restoring power quickly and safely to customers in
the remaining affected areas," said Terence R. Donnelly, executive vice
president and chief operating officer for ComEd. "We appreciate our
customers' patience as we make repairs to our system following this
ComEd urges customers to contact the utility immediately if they are
experiencing a power outage. Customers can text OUT to 26633 (COMED) to
report theiroutage and receive restoration information. ComEd also
offers a mobile app for iPhone and Android (News - Alert)® smart phones that gives
customers the ability to report power outages and manage their accounts.
In addition, customers can report outages through the website at
ComEd.com or on ComEd's Facebook (News - Alert) page at Facebook.com/ComEd or by
calling 1-800 EDISON1 (1-800-334-7661). Spanish-speaking customers
should call 1-800-95-LUCES (1-800-955-8237).
Public safety is paramount during storms and ComEd encourages the public
to remember to take the following precautions:
If you encounter a downed power line, immediately call ComEd at
1-800-EDISON1 (1-800-334-7661) or access our website at ComEd.com and
report the location. Spanish-speaking customers should call
1-800-95-LUCES (1-800-955-8237). Never approach a downed power line.
Always assume a power line is energized and extremely dangerous
Check on elderly and other sensitive family members and neighbors to
ensure their safety and make alternate arrangements, as it may be some
time before their power is restored.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon
Corporation (NYSE: EXC), the nation's leading competitive energy
provider, with approximately 6.6 million customers. ComEd provides
service to approximately 3.8 million customers across northern Illinois,
or 70 percent of the state's population. For more information visit ComEd.com,
and connect with the company on Facebook,
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