TMCnet News
United States : 3CLogic integrates its solution with ZENDESK software [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) 3CLogic declared that it has merged with the leading cloud-based customer service software, Zendesk. By integrating its suite of inbound, outbound, and blended contact center offerings with Zendesks extensive customer service tools, 3CLogic fulfills its commitment to offer current and prospective customers a complete contact center solution. This will enable customers to enjoy the benefits of both 3CLogics advanced contact center services and Zendesks customer service software, enhancing an organizations ability to render superior customer service. Raj Sharma, President and CEO of 3CLogic said, We are incredibly excited to integrate our cloud based contact center solution with Zendesks software. The combination of these two cloud based services and technologies will not only ease, but also enhance our clients communications with their customers and provide for a stronger and more powerful solution. Both the companies combined solutions will help strengthen relationships between businesses and their clients by providing a 360-degree view of all interactions across voice, email, chat, and social media. 3CLogic stated that it is participating in the upcoming Call Center Week Expo July 9th-13th as it continues its tradeshow tour and demonstrates the extent of its product offerings. (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |