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IDC MarketScape Shows That Migration of HR Systems from On-Premise to SaaS Will Drive Growth in Worldwide HR Services and BPO Market
[May 12, 2014]

IDC MarketScape Shows That Migration of HR Systems from On-Premise to SaaS Will Drive Growth in Worldwide HR Services and BPO Market

FRAMINGHAM, Mass. --(Business Wire)--

International Data Corporation (IDC) has released its 2014 MarketScape report profiling and positioning the leading providers in the worldwide human resource business process outsourcing (HR BPO) market. This new research shows that HR executives will likely move from on-premise to multi-tenant software as a service (SaaS (News - Alert))-based systems, which means lower provider costs. If these costs are passed on to the buyer, they could make BPO attractive again and help drive growth within the HR BPO market.

IDC MarketScape: Worldwide HR BPO 2014 Vendor Analysis (IDC (News - Alert) #248394), evaluates the offerings and prospects of 10 vendors' relative capabilities. These providers were evaluated using detailed criteria that IDC identified as key factors contributing to vendor success in the worldwide HR BPO market. The vendors included in the analysis are Accenture, Automatic Data Processing (ADP), Aon Hewitt, HP, IBM, Infosys, NorthgateArinso (NGA), Tata Consultancy Services (News - Alert) (TCS), WNS, and Xerox HR Services.

The IDC MarketScape methodology placed Accenture, ADP, Aon Hewitt, IBM, and NGA in the Leaders category.

"Multi-tenant SaaS-based systems provide the one-to-many platform that could boost popularity of HR BPO. Despite numerous attempts to standardie on a platform in the past, the majority of HR BPO deals require the service provider to assume responsibility for whatever HR platform is in place," said Lisa Rowan, Research Vice President, HR, Talent, and Learning Strategies for IDC. "Now, HR BPO providers are taking a close look at SaaS platforms."

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

For more information about IDC MarketScapes, please contact Karen Moser at

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. In 2014, IDC celebrates its 50th anniversary of providing strategic insights to help clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting

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