DMSL says Plusnet provides perfect platform for dealers to grow hosted VoIP services sales
(M2 PressWIRE Via Acquire Media NewsEdge) Romford -- DMSL, the SMB-focused distributor of connectivity and cloud solutions confirms Plusnets affordable broadband options are the ideal platform on which dealers can build their voice-over IP sales in 2014.
Following the recently-announced partnerships agreement formed between DMSL and the business broadband and phone services provider, DMSL will be sending a series of communications to resellers highlighting the opportunity with Plusnet and also contacting dealers individually to discuss the potential of offering Plusnets dependable bandwidth as a platform for hosted VoIP solutions.
VoIP provides a cost-effective solution for businesses looking to maximise flexibility and minimise costs. In fact, when surveying Plusnet customers, a quarter said they were reducing their telephony costs through an increased use of VoIP services, now that they had fibre broadband. VoIP enables improved customer service by allowing staff to stay in-touch at all times and respond faster to customers.
Business efficiency is enhanced with VoIP services. Staff are able to hot desk with an IP phone making them always available on a direct dial number. New users can be added almost instantly and a full set of features voicemail, call forwarding, call recording, conferencing, auto attendant features and much more are all available. Meanwhile, integration with CRM systems enables even more efficient working and enhanced customer service.
John Carter, Managing Director of DMSL, said: VoIP remains a big opportunity for dealers addressing the SMB market, but you need reliable broadband with prioritised service to make it truly effective. Plusnet provides a service you can depend upon and provides resellers with the perfect platform on which to offer VoIP services and thus address a market with continued strong growth potential, to both open up new revenue streams and acquire new customers. With a customer-services oriented provider like Plusnet behind them, resellers can feel confident in recommending VoIP to their business customers and focus entirely on selling its benefits.
Nick Silverwood, Head of Business for Plusnet, added: VoIP offers significant potential for SMBs to reduce their costs with many smaller businesses looking to adopt this technology. To do this, they require a reliable business broadband platform, provided by a trusted brand, and the personal guidance of their local dealer.
Plusnet can provide a dependable and affordable broadband service over a network design that proactively prioritises VoIP traffic through protocol detection. This optimises the VoIP experience and ensures low latency needed to guarantee call quality, allowing local dealers to recommend VoIP to their customers with complete confidence. Partnering with Plusnet through DMSL is easy. Plusnet has a comprehensive tracking system for sales with full billing, contracts and customer support, so signing -up and processing new customers is quick and simple. Dealers can expect excellent support and rewards too, said Carter. There are strong incentives for selling Plusnet services. Even more significantly, Plusnet is making a firm commitment to building an effective channel, with excellent business customer support guaranteed.
With a primary focus on broadband, Plusnet has 17 years experience in providing Internet service solutions to small businesses across the UK and is well-equipped to meet the needs of SMB resellers. The companys Sheffield-based business support team already provides high levels of service to tens of thousands of business customers across the UK.
For more information on DMSL, Plusnet Business and the Plusnet Dealer Programme, call DMSL on 01708 776005 or email email@example.com (mailto:firstname.lastname@example.org) or Plusnet on 0800 023 2345 or email email@example.com (mailto:firstname.lastname@example.org) .
1 Research: 173 Plusnet customers who trialled Plusnets higher speed Business Fibre products completed a questionnaire about their home broadband services during March 2013. 23 percent of those surveyed said they were reducing business operation costs by taking further advantage of VoIP services.
DMSL is a leading provider of broadband, voice, communications and hosted cloud solutions for the SMB market. It works through a nationwide network of resellers and dealer partners, applying its unique through-selling model to drive awareness, generate leads and sales opportunities for its partners.
For more information, please contact:
Vicky Thrower, Head of PR
Tel: 01708 776005
Back in 1997 Plusnet was born. Our plan was simple - to think and act differently from other providers and save our customers money without compromising on service. That's not changed since the day we launched. More than a decade later we're still providing great value broadband, Fibre broadband and phone residential and business customers from our HQ in Yorkshire.
Unlike some of our competitors, broadband has always been our core product - and it always will be. It's what we know and do best. We believe this expertise coupled with our focus on customer care makes Plusnet the perfect partner for small businesses to provide what is becoming an increasingly critical business service. We've always taken pride in having a great relationship with our customers. We think it's only fair to talk openly and honestly with them. We help fix problems and talk about pretty much anything related to broadband over on our Community site, blogs and forums. For more information visit: http://stellasix.us2.list-manage2.com/track/click?u=dbfa681510d9d5e6e8aa5b6ae&id=37b8b032a0&e=f10ccc00c7 In a world of fast acquisitions, mergers and disappearing broadband providers, you can rely on Plusnet for stability. A BT buy out in 2007 has given us the financial backing, resilience and network capabilities we've needed to stay ahead in a changing market. However, we've not lost touch of our roots - staying independent with our own offices, staff and unique culture.
For more information, please contact:
Laura Mottram, Head of PR & Internal Communications
T: 0114 273 3605
Stella Six PR
T: +44 (0) 1743 246917
F: +44 (0) 1743 291816
M: + 44 (0) 7967 717259
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