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Leading TEM Provider MDSL Leverages Technology and Account Management to Deliver Outstanding Performance Results(M2 PressWIRE Via Acquire Media NewsEdge) London, New York, Paris, Gothenburg, Tokyo and Hong Kong - MDSL, a leading provider of global Telecom Expense Management (TEM) and Market Data Management solutions today announced that in a recent customer research survey conducted as part of MDSL's submission to AOTMP for Efficiency First Solution Certification, MDSL Smart TEM Enterprise customers cited major performance gain from deploying the solution. Over 90% of responding clients cited positive financial impact as a business benefit, while 82% also cited major operational efficiency gains. Ben Mendoza, MDSL CEO and founder, said: "We are particularly pleased to see such high level scores in the area of financial gain and operational efficiency. It is one thing to achieve a short-term saving in telecom spend, but the real test of a TEM solution is in its ability to integrate with and optimise the internal processes of the business and to achieve year-on-year operational and financial improvements for the business as a whole." Timothy C. Colwell, AOTMP's SVP of Global Business Analytics said: "Financial and operational efficiency are core tenets of the Efficiency First Framework, and MDSL's customers confirmed the positive business impact received in these performance areas using the Smart TEM Enterprise solution." Some comments from the survey highlight the areas in which MDSL customers saw the largest benefits from implementing Smart TEM Enterprise, either as Software-as-a-Service or as a Managed Service solution: - "Very big positive financial impact... large efficiency gains and a huge improvement in cost visibility" - "We now have far better cost, inventory, usage, supplier, and strategy vision of our EMEA telecoms estate" - "Thanks to MDSL we have improved our quality of data (foundation data) to about 80%... they are still improving it with us". Ben Mendoza said: "We invest heavily in R&D and in other resources to support our clients as their needs grow and change, so it's gratifying to see that investment reflected in the feedback we have received. We have exciting plans for further TEM product development throughout 2014, and look forward to working with our customers to bring them to market as the year progresses." About MDSL MDSL leads the market in proactive Telecom Expense Management (TEM) and Market Data Management (MDM) analysis. MDSL solutions help enterprises around the world to manage their communications more efficiently and achieve significant cost savings on a global scale, through global visibility of their telecom spend, comprehensive business intelligence and automated business processes. With offices in New York, London, Paris, Gothenburg, Hong Kong, Macau and Tokyo, and a range of award-winning software and services covering the full lifecycle from procurement to invoice reconciliation, more than 150 customers in over 34 countries trust MDSL to manage over $6.5 billion of technology expenses annually and deliver measurable benefits to their bottom line. Established in 1995, MDSL holds ISO 27001 and Safe Harbor certification, and is a member of the TEM Industry Association (TEMIA) and Software & Information Industry Association (SIIA). MDSL features in Gartner's TEM Magic Quadrant and "Critical Capabilities" report, is rated a "key TEM vendor" by Technavio and was the first global TEM provider to achieve AOTMP Efficiency First accreditation. About AOTMP AOTMP is an information services company focused on establishing and maintaining high-performance, best-in-class fixed and mobile telecom environments. Partnering with both enterprises and industry suppliers, AOTMP uses information and analytics to drive efficiencies, performance and productivity. Further information For more information on MDSL, visit www.mdsl.com or contact Bill Boyle, WHB Communications, on: +44(0)7909 954 991+44(0)7909 954 991 or email [email protected] SMSAdd to SkypeYou'll need Skype CreditFree via Skype . (c) 2014 M2 COMMUNICATIONS |