[March 20, 2014] |
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ViryaNet Releases Results of Customer Survey Conducted by TechValidate
WESTBOROUGH, Mass. --(Business Wire)--
ViryaNet
Limited (OTC QB:VRYAF), a leading provider of software solutions that
optimize and allow for the continuous improvement of service processes
for mobile workforces, released today the results of a customer survey
conducted by TechValidate, showing that ViryaNet's (News - Alert) solution helped
respondents improve customer satisfaction and reduce costs.
TechValidate, an independent research organization, conducted the survey
of ViryaNet's customers. With ViryaNet's solution, a significant
percentage of surveyed organizations saw improvement in key areas,
including:
-
Improved field technician efficiency (87%)
-
Improved time-to-resolution (82%)
-
Improved on-time arrival (79%)
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Increased workforce utilization (78%)
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Reduced return visits (73%)
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Reduced equipment downtime (72%)
The customer survey also revealed that the top 3 drivers for purchasing
the ViryaNet solution were field
mobility, dispatch
and exception management, and the flexibility
to accommodate unique business needs.
"TechValidate's research is another opportunity for ViryaNet to listen
to our customers," stated Aviram Hinenzon, Vice President, Marketing.
"We want to ensure that a business-value focus is maintained through the
full lifecycle of our solution - from the sales cycle through the
implementation process and to a structured program throughout the
lifetime of the solution."
As part of the TechValidate research, survey respondents provided
feedback on the impact of ViryaNet's solution and their experience
working with ViryaNet. Customer comments included:
-
"ViryaNet is a one-stop shop for all technician movement." -
Operations Director, Large Enterprise Telecommunications Services
Company (Source (News - Alert): TechValidate. TVID: 50-214-1AF)
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"So far, the primary impact has been the digitization of what used to
be a 'paper-managed' nightmare." - IT Systems Analyst, Global 500
Retail Company (Source: TechValidate. TVID: F5D-878-8C5)
-
"ViryaNet employees are easy to speak with, listen to suggestions and
concerns, and offer advice to use the tool to meet our business
needs." - Dispatch Manager, S&P 500 Energy & Utilities Company
(Source: TechValidate. TVID: 6B0-E93-B2D)
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"With ViryaNet's solution, we have reduced coordination pay/overtime,
reduced answering service cost, increased HIPAA compliance, and
increased visibility." - IT Director, Large Enterprise Health Care
Company (Source: TechValidate. TVID: 630-F41-015)
For more results from the TechValidate survey, please visit: http://www.techvalidate.com/product-research/viryanet.
About ViryaNet ViryaNet
delivers mobile workforce management solutions that intelligently guide,
automate, and optimize both simple and complex field service work,
resulting in measurable business benefits. ViryaNet's products,
pre-packaged solutions and people are recognized within the industry as
innovative which in turn enables its' customers to be viewed as leaders
within their respective industries. ViryaNet's G4 products specialize in
the functions of scheduling and dispatching resources and enabling
mobile field communication and are delivered in industry specific
configurations. Embedding industry best practices and utilizing
innovative technologies like ViryaNet's BPM Blueprint for Mobile
Workforce Management™, Microsoft (News - Alert) InfoPath® and device agnostic mobile
solutions enable ViryaNet's products to be rapidly deployed and extended
to support virtually any business process across a wide range of
industries. ViryaNet is proud to call many of the world's leading
utilities, the United States' largest pure rural telecommunications
firm, the supermarkets' most respected retailer, and North America's
largest auto insurer as customers. ViryaNet has strong partnerships with
leading platform and system integration companies that enable it to have
a global presence. Headquartered in Westborough, MA, ViryaNet has
additional offices in the United States and Israel. For more information visit
our website or follow
us on twitter.
Safe Harbor Statement Safe Harbor Statement under the
Private Securities Litigation Reform Act of 1995: The statements
contained in this press release that are not purely historical are
forward-looking statements within the meaning of Section 21E of the
Securities Exchange Act of 1934, as amended, including statements
regarding ViryaNet's expectations, beliefs, intentions, or strategies
regarding the capabilities of its products, its relationships with its
customers, its customer purchases, its future operational plans and
objectives including integration of other businesses, its future
business prospects, its future financial performance, its future cash
position, and its future prospects for profitability. All
forward-looking statements included in this document are based upon
information available to ViryaNet as of the date hereof, and ViryaNet
assumes no obligation to update any such forward-looking statements.
Forward-looking statements involve risks and uncertainties, which could
cause actual results to differ materially from those projected. These
and other risks relating to ViryaNet's business include market
acceptance of and demand for ViryaNet's products, risks associated with
a slow-down in the economy, risks associated with the financial
condition of ViryaNet's customers, risks associated with competition and
competitive pricing pressures, risks associated with increases in costs
and operating expenses, risks in technology development and
commercialization, the risk of operating losses, risks in product
development, risks associated with international sales, and other risks
that are set forth in ViryaNet's annual report on Form 20-F, filed on
April 29, 2013, and the other reports filed by ViryaNet from time to
time, with the Securities and Exchange Commission. Reported results
should not be considered an indication of future performance. You should
not place undue reliance on these forward-looking statements, which
speak only as the date hereof. ViryaNet disclaims any obligation to
publicly update or revise any such forward-looking statements to reflect
any change in its expectations or in events, conditions, or
circumstances on which any such statements may be based, or that may
affect the likelihood that actual results will differ from those set
forth in the forward-looking statements.
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