TMCnet News
OrgSpan Joins CX Hot Trends Symposium as Platinum Sponsor TMCnet News Norwalk, Conn-March 17, 2014-Today TMC (News - Alert) announced that OrgSpan has signed on to be a Platinum Sponsor for CX Hot Trends Symposium to be held June 2-4, 2014, in Indianapolis, Indiana. The event will take a distinctive look at the trends driving positive customer experiences and will focus on topics such as social customer services, video customer service, proactive customer contact and multi-channel customer communications. "We are very excited about the opportunity to be a part of this year's symposium," says Jeff Swartz COO of OrgSpan. "We have followed closely how the shift of control in customer service is moving towards the consumer. This is a trend that will lead to both empowerment and a better customer experience for the consumers. Our solution will help manage this change more efficiently for the enterprise." OrgSpan's vision is to enable greater communication and collaboration by applying the social media model to applications we use every day. The OrgSpan Select application gives consumers control of their own customer support experience and integrates with Interactive Intelligence's (News - Alert) Customer Interaction Center (CIC). With OrgSpan Connect they bring social networking to the workplace, leveraging the skills and experience of the organization to create a unique and tailored company communication platform. "OrgSpan's unique platform creates a premier communications experience for anyone looking to connect with individuals throughout their organization-regardless if it's a small business or large enterprise," said Joe Staples (News - Alert), chief marketing officer for the conference's primary sponsor Interactive Intelligence. "Their innovative approach to providing a simple yet functional solution for users is a true testament to the wealth of knowledge they will be able to share with our CX Hot Trends attendees." CX Hot Trends is also supported by Diamond Sponsor Interactive Intelligence; and additional Platinum Sponsor Zendesk. Registration for CX Hot Trends Symposium is now open, contact Frank Coppola at 203-852-6800 x131 for more information. For media inquiries, contact Ashley Baster. Companies interested in exhibiting, sponsorship or advertising packages for CX Hot Trends Symposium should contact TMC's Dave Rodriguez at 203-852-6800 x146. For the latest CX Hot Trends Symposium news, updates and information, follow the event on Twitter at @CXHotTrends. About TMC: TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO (News - Alert), the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications (News - Alert) & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more. Visit TMC Events for additional information. Media and Analyst Contact: Edited by Cassandra Tucker |