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SUS Exhibits at CS Week 2014LOS ANGELES --(Business Wire)-- Smart Utility Systems (SUS), the leading provider of mobile solutions and advisory services to utility and energy companies, will be exhibiting in Booth #225 also known as the Cyber Café at CS Week, May 6 - 9th in San Antonio, Texas as a Gold Sponsor. SUS will be showcasing and providing live demonstrations of its newest version of the industry leading Customer Engagement solution- Smart Customer Mobile (SCM™). Smart Customer Mobile (SCM™) is the #1 customer mobile and portal platform providing true value to Utilities / Energy companies for their planned and future Smart Grid investments. Smart Customer Mobile solution provides the following key features and benefits:
According to CS Week 2013 interviews, utility customer service executives are looking to engage with their customers by allowing online bill payment, offering educational tips for cost savings and effectively communicating in real-time all while keeping things simple and user-friendly. SCM™ meets all of these needs while working with utilities existing infrastructure making implementation hassle-free. SUS also offers its clients with a secure cloud hosted solution option should that be a client preference. Smart Customer Mobile offers convenience and control to both utilities and their customers providing true value to everyone.
SUS is also pleased to announce its inclusion in the Green Button Connect My Data program. The Smart Customer Mobile (SCM™) and Smart Customer Portal (SCP™) platform has been developed to work with customer energy use data downloaded from the San Diego Gas & Electric (SDG&E) Green Button tool. Through a simple registration process, SUS offers San Diego Utility residential customers graphical insight to their energy usage patterns, giving them more visibility into their consumption and the chance to save money. The Green Button Connect program is a perfect fit for SCM applications. CS Week 2014 CS Week is the premier utility customer service conference for managers and executives at investor owned utilities, cooperatives, municipalities and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account Forum, CS Week College, CS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure. Smart Utility Systems Smart Utility Systems is a business solutions company that focuses on the Energy and Utility sector. SUS leverages cutting edge technology to offer its Smart Software Solutions and Consulting & Advisory Services to major Energy & Utilities and support their Smart Grid initiatives. Its flagship solutions include SCM™ - Smart Customer Mobile, SMW™ - Smart Mobile Workforce, SAB™ - Smart Analytics + Big Data and Cyber and Physical Security.
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