[February 20, 2014]

Webinar: End-User Experience Monitoring: The Key to Proactive IT Management

In a world that seems very concerned with aligning IT with business and managing IT as a business service, there is comparatively little attention devoted to monitoring the actual end-user experience. Yet, end-user complaints have been the primary way IT operations were informed about application and system performance problems. The most important service metrics can be captured at the end-user level. End-user experience monitoring provides visibility into end users' experience of business-critical applications, helping organizations rapidly address performance issues before they impact business productivity.

In an upcoming webinar hosted by ManageEngine, guest speaker J.P. Garbani, vice president and principal analyst at Forrester (News - Alert) Research, will join Gaurav Jetly, director of cloud at Kronos Inc., to discuss why end-user experience monitoring is critical for IT success. They will also discuss how Kronos (News - Alert) Inc. used ManageEngine Applications Manager end-user experience monitoring capabilities to gain control of their business applications.

For more information on ManageEngine (News - Alert) Applications Manager, please visit http://www.manageengine.com/apm and for more information on ManageEngine, please visit http://www.manageengine.com/. Follow the blog at http://blogs.manageengine.com, on Facebook at http://www.facebook.com/ManageEngine and on Twitter at @ManageEngine.

About Applications Manager

ManageEngine Applications Manager is application performance monitoring software that helps businesses ensure high availability and performance for their business applications by ensuring servers and applications have high uptime. It comes with out-of-the-box support for 50+ application servers, servers, databases and transactions spanning physical, virtual and cloud infrastructures. For more information on ManageEngine Applications Manager, please visit http://www.manageengine.com/apm.

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organization's need for real-time services and support. Worldwide, more than 72,000 established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, India, Japan and China. For more information, please visit http://buzz.manageengine.com/; follow the company blog at http://blogs.manageengine.com/, on Facebook at http://www.facebook.com/ManageEngine and on Twitter at @ManageEngine.

ManageEngine is a trademark of Zoho (News - Alert) Corp. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: ManageEngine, real-time IT, Zoho, Applications Manager, APM (News - Alert), application performance monitoring, end-user experience, Forrester Research, Kronos, cloud monitoring, virtualization, cloud, IT management, business service management, user experience monitoring, workflow automation, network management, server management

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