TMCnet News
SSGC implements technology roadmap(Flare (Pakistan) Via Acquire Media NewsEdge) Sui Southern Gas Company (SSGC) has consolidated its position as one of the region’s most IT-enabled utility through continuous induction of best business practices and state-of-the-art technologies, leading to better services for its customers. SSGC’s Technology Roadmap has provided total solutions in the areas of Enterprise Resource Planning (ERP), Customer Care and Billing (CC and B), Geographical Information System and Business Process Management, among others. One of the biggest achievements of IT is the totally automated CC and B system, that ensures accurate, online and real time billing and improved customer service. Instead of taking outside help, the Company developed the system totally in-house, thus saving it millions of rupees. To effectively record and analyze the flow and consumption of gas through SSGC’s Sales Meter Stations (SMSs) and large scale consumers, SSGC has installed smart meters at SMSs and Customer Meter Stations (CMSs), enabling the Company to record data online. The Oracle-driven Meter Data Management (MDM) manages vast quantity of customer consumption data gathered through smart meter deployment. [ Back To TMCnet.com's Homepage ] |