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Global Video Conferencing Services Industry
[August 01, 2013]

Global Video Conferencing Services Industry


NEW YORK, Aug. 1, 2013 /PRNewswire via COMTEX/ -- Reportlinker.com announces that a new market research report is available in its catalogue: Global Video Conferencing Services Industry http://www.reportlinker.com/p01171469/Global-Video-Conferencing-Services-Industry.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Telecommunication_Services This report analyzes the worldwide markets for Video Conferencing Services in US$ Million.



The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2010 through 2018. Also, a six-year historic analysis is provided for these markets.

The report profiles 109 companies including many key and niche players such as 8x8, Inc., ACT Conferencing, Inc., Applied Global Technologies LLC, AT&T Inc., AVI-SPL, Inc., Blue Jeans Network, BT Conferencing, Inc., CoroWare, Inc., Deutsche Telekom A.G., IVCi, LLC, Level 3 Communications, NTT Communications Corporation, Orange Business Services, Reliance Globalcom Ltd., SingTel Optus Pty Limited, TelSpan Inc., Vidtel, Inc., and VisionsConnected Netherlands BV. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based upon search engine sources in the public domain.


I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS Study Reliability and Reporting Limitations I-1 Disclaimers I-2 Data Interpretation & Reporting Level I-2 Quantitative Techniques & Analytics I-3 Product Definitions and Scope of Study I-3 II. EXECUTIVE SUMMARY 1. INDUSTRY OVERVIEW II-1 Videoconferencing Services: A Prelude II-1 Video Conferencing Services: Now a Part of Modern Communication Mix for Enterprises II-1 Globalization & Workforce Decentralization - Business Cases for Video Conferencing Services II-2 Table 1: Worldwide Worker Population (2008 & 2012): Breakdown of Number of Workers (in Millions) by Nature of Work - Mobile & Non Mobile (includes corresponding Graph/Chart) II-3 Table 2: Worldwide Mobile Worker Population (2012): Percentage Breakdown of Number of Mobile Workers (in Millions) by Nature of Work - Mobile Office, Mobile Non-Office, and Mobile Home Based (includes corresponding Graph/Chart) II-3 Table 3: Worldwide Mobile Workforce (2012): Percentage Share Breakdown of Number of Mobile Workers by Region (includes corresponding Graph/Chart) II-3 Videoconferencing Services Withstands Recessionary Pressure II-4 Resurgence in Global Economy Bolsters Market Prospects for Video Conferencing Services in 2010 II-4 The Current State of Europe's Debt Crisis: At Bursting Point? II-5 Table 4: Breakdown of Gross Government Debt as Percentage of GDP for the Year 2012 by Country (includes corresponding Graph/Chart) II-7 The Euro Crisis Brings Back Spotlight on Video Conferencing Services II-7 Outlook in the US In Light of the Fiscal Cliff II-8 Current & Future Analysis II-10 Developing Nations to Lead the Charge in Future II-10 Developed Markets Continue to Remain Top Revenue Contributors II-10 IP Services Continue to Grow in Prominence While ISDN Services Loose Sheen II-10 Rapid Proliferation of Internet Drives Adoption of IP Based Videoconferencing Systems II-11 IP Videoconferencing: No Smooth Transition II-11 SMB Sector Intensifies Adoption Curve II-12 Video Conferencing Systems - March towards Home Office II-12 Competitive Pricing - Key to Success II-12 Managed Videoconferencing Services Grows in Prominence II-13 Hosted Services Model - Gaining Significant Attention II-13 Cloud Infrastructure: Optimally Positioned to Provide Video Conferencing II-14 Unchallenged Cost Benefits of Cloud Infrastructure Sets Perfect 'Platform' for Growth in Cloud Video Conferencing Services II-15 Flexibility & Scalability Benefits to Bolster Adoption Cloud Video Conferencing Infrastructure II-16 Mobile Cloud Video Conferencing Services - An Area to Watch Out for II-16 From Large Scale Enterprises and SMBs to Service Providers - The Industry Bets Big on Cloud Based Video Conferencing Services II-17 Rationale for Video Conferencing Goes Beyond Cost Savings II-17 Enterprises Embrace Videoconferencing Services for Ensuring Business Continuity II-18 Enterprises Invest on Video Conferencing for Enhancing Productivity by Achieving Team Collaboration & Accelerating Decision Making II-18 Growing Prominence for Hiring Through Video Conferencing Services II-19 Green IT Initiative Propels Growth of Video Conferencing II-19 Technology Developments to Boost Market Prospects for Video Conferencing Services II-20 High Definition Technology Drives the Market for Video Conferencing Services II-20 Deployment of High Speed Mobile Networks to Benefit Mobile Cloud Video Conferencing Services II-21 Popularity of Social Networking Drives VC Market Growth II-21 2. SERVICE OVERVIEW II-22 Collaborative Technologies - A Review II-22 Audio Conferencing II-22 Video Conferencing II-22 Data Conferencing II-22 Teleimmersion II-22 Video Conferencing - The Concept II-22 War and Video Conferencing - A Close Link II-23 Features and Benefits of Video Conferencing II-23 Time Saving II-23 Increased Participation II-23 Reduced Costs II-23 Increased Frequency of Communication II-23 Visual Advantages II-24 Other Applications II-24 Demerits of Video Conferencing II-24 Classification of Video Conferencing Services by Service Delivery Networks II-24 IP Based Video Conferencing Service II-24 Financial Benefits II-24 Decreased Usage Fees II-24 Decreased Buy-In Price II-24 User Advantages II-25 Better Reliability II-25 Improved Quality II-25 More Convenient Networks II-25 Enhanced Efficiencies through Network Convergence II-25 Dynamic Bandwidth Allocation II-25 Management Benefits II-25 Centralized Management II-25 Better Call Permissioning and Network Administration II-25 Availability of Usage Information/ Automated Billing II-26 Scalability/Reach Benefits II-26 Better Reach to SoHo/Telecommuter/ Consumer Markets II-26 Improved Scalability II-26 Barriers to IP Deployment II-26 Quality of Service II-26 Reliability II-26 Migration Operation/Investment Protection/Costs II-26 ISDN Video Conferencing Services II-27 Drawbacks II-27 A Slow Network II-27 Skepticism Regarding Reliability II-27 Cost Concerns II-27 Additional Staff to Manage the Network II-27 Dedicated, Separate Network Required II-27 Other Networks II-28 ATM and Broadband Video II-28 POTS Video Conferencing II-28 Addressing Security Issues in Video Conferencing II-28 Types Video Conferencing Services Based on Type of Service Contract II-29 Managed Videoconferencing Services II-29 Hosted Videoconferencing Service II-29 Benefits II-29 Cloud Based Video Conferencing Services II-29 Mobile Cloud Video Conferencing II-30 Types of Services Based on Service Portfolio II-30 Consulting Service II-30 Maintenance Service II-30 Public Room Service II-30 Transport Service II-30 Remote Training Services II-30 Key Equipment Used for Offering Videoconferencing Services II-31 Conference Bridges II-31 Cameras II-31 Codecs and Codec Boards II-31 Desktop Computers II-31 Microphones II-31 Monitors II-31 Rollabouts II-31 Phone links II-31 Software II-32 Peripherals II-32 Others II-32 Internal Compression Cards II-32 External Compression Cards II-32 Infrastructure - An Overview II-32 Gateways II-32 Multipoint Control Units II-32 Gatekeeper II-33 Firewalls/NATs II-33 3. INDUSTRY ORGANIZATIONS II-34 International Telecommunications Union II-34 International Multimedia Teleconferencing Consortium II-34 International Teleconferencing Association II-34 International Communication Association II-34 4. SERVICE LAUNCHES II-35 SYNNEX Launches Innovative Services to Support Logitech's Videoconferencing Products II-35 VC Rooms Launches MyEasyConnection II-35 RGCOM Unveils Video Conference Services II-35 Econet Launches New Videoconferencing Services II-36 Yorktel Launches Video Cloud Connect Series II-36 ACT Unveils Video Conferencing Services Operations Center II-36 Easymeeting.net Launches HD Video Conferencing in Spain II-37 KVH Introduces KVH VCONNECT(TM) II-37 VNPT Introduces MegaConference II-38 IVCi Launches Video Collaboration Cloud II-38 Vidyo Introduces White Label Service Provider Program II-39 Polycom and Ericsson to Introduce End-To-End Cloud-Based Offering II-40 AGT Introduces Direct Dial B2B Mobile Video Connection Platform II-40 DEKOM Unveils Managed Services Program DEKOM UC II-41 Reliance Globalcom Rolls Out New Managed Video-Conferencing Services II-41 Deutsche Telekom Extends VideoMeet Service II-42 PanTerra Introduces ConnectMe(SM) HD Videoconferencing Solution II-42 Polycom Introduces Videoconferencing Adoption Services for Enterprises II-43 PingTone Introduces HD Video Conferencing Service B2B II-43 Providea Conferencing Unveils Providea LegalStream II-44 PTCL Extends VideoCon Service Nationwide II-44 Connexus Introduces Security for Video Conferencing and Collaboration Applications II-44 Zoom Rolls Out zoom.us Video Conferencing Service II-45 Vidyo to Partner with Mitel for Video Conferencing II-45 SunGame to Introduce Video Chat on Flightdeck.tv Content Platform II-45 Kyivstar Introduces Telepresence Solution from Cisco II-46 Arkadin Introduces Cloud-based Video Conferencing Service II-46 Vidyo Introduces VidyoWay II-46 ePlus Launches New Portable Video Conferencing Solution II-47 GTS Introduces GTS Videoconference II-47 Esquire Introduces Portable Video Conferencing Solution II-47 AuDeo Introduces Managed Video Conferencing Solution II-48 Sify and Vidyo Unveil New Video conferencing- as-a-Service II-48 ReadyTalk Launches Video Clip Playback II-48 ePlus Broadens Managed Services Portfolio with Managed VideoServices II-49 AppNeta Launches AppView Video II-49 XOP Networks Launches Integrated Desktop VideoConferencing App II-50 Blue Jeans Enters into Agreement with Salesforce.com II-50 DEKOM Launches New Video Conferencing Services II-50 Blue Jeans Unveils any (ware) video conferencing II-51 Vu2Vu Launches Global Personal Telepresence II-51 Deutsche Telekom Introduces VideoMeet Videoconferencing Service II-52 Primus Telecommunications Rolls Out Accella Cloud VC Videoconferencing Service II-52 Impact Europe Group Unveils Managed Videoconferencing Service II-52 Logitech International to Introduce Cloud Videoconferencing Service II-52 8x8 Unveils New Videoconferencing Solutions II-53 LifeSize Unveils Cloud Video Conferencing Products II-53 BT Expands Cloud-Based Videoconferencing II-53 Officense Launches Video Conferencing Solutions II-54 TelSpan Launches TelSpanVenue II-54 LifeSize to Unveil Cloud-based HD Video Bridge Service II-55 Main One Cable Introduces Global IP Transit and Global IP Internet Access II-55 Sigma Systems Launches IP Video Services Accelerator Fulfillment Solution II-55 Nefsis Unveils Secure Cloud-Based Video Conference Software Solution II-56 8x8 Offers Virtual Room Video Conferencing Services to SMBs II-56 Kenya Data and PCCW Global Unveil HD Video Conferencing Solution II-57 IVCi Launches IVCi's Public Room Experience II-57 Impact Introduces New Managed Video Conferencing Service II-58 Media Network Services Unveils Network Service PoP for Video Conferencing II-58 IVCi Rolls Out New Desktop Experience for Video Conferencing II-58 BT Conferencing Introduces Video Conference App BT Engage Meeting Mobile II-59 IVCi Unveils New Managed Video Experience Services II-59 5. PRODUCT INTRODUCTIONS/INNOVATIONS - A HISTORIC PERSPECTIVE BUILDER II-60 Zamtel Introduces Videoconferencing Services II-60 Wananchi Signs Pact with SES for Delivering IP and DTH Services II-60 iWowWe's Launches iWowWe II-60 Optus Unveils Video Conferencing Service II-60 RCom Launches Mobile Video Conferencing Service in Partnership with Polycom II-61 NTT Com Unveils Plans to Launch Video Conferencing Service II-61 VisionsConnected Unveils VisionsConnected Video Exchange II-62 BT Conferencing Offers BT One Source Inter- Company Video Conferencing Service II-62 BT to Offer National Videoconferencing Service over N3 to NHS Trusts II-62 VisionsConnected Introduces New Application for Video Communications II-63 AT&T and BT Unveil Inter-Provider Exchange-To- Exchange Telepresence Connectivity II-63 6. RECENT INDUSTRY ACTIVITY II-64 Yorktel Takes Over First Connections II-64 CoroWare Inks Agreement with Perinata II-64 AVI-SPL Acquires Iformata II-64 Vidtel Enters into a Partnership with Innovative Business Solutions II-65 Applied Global Technologies Enters into an Alliance with Compunetix II-65 AGT Enters into Partnership with Cartel Communications II-66 InterCall® Enters into Partnership with Blue Jeans Network II-66 CoroWare Inks Sales Agent Agreement with CieVid II-67 Comstor and UCi2i Collaborate on Video Conferencing Managed Services II-67 Six Degrees Group Acquires Aurora II-67 Glowpoint to Take Over Affinity VideoNet II-68 AGT Enters into Partnership with MCPc II-68 Nawras Inks Partnership Agreement with Tata Communications II-68 NTT BizLink Extends Partnership Agreement with Arkadin II-69 Embratel Wins Contract to Offer Services in Pernambuco II-69 GTS Central Europe Selects Vidyo's Platform II-69 Glowpoint Collaborates with Columbus Business Solutions II-70 Vu Enters into a Partnership with Vidtel II-70 Yankees Selects HSV to Offer All-Inclusive Communication and Videoconferencing Services II-70 Video Guidance Enters into Strategic Alliance with VQ Communications II-71 Dialog Axiata Enters into an Alliance with Cisco Systems II-71 How2Immigrate Takes Over Talk Fusion Video Communication Tools II-71 Vidtel Enters into Agreement with Matrix Video II-71 Polycom and HTC Ink Agreement II-72 Mt. Ranier Selects CoroCall Business Class HD Video Conferencing II-72 New York Network Selects Polycom® RealPresence(TM) Platform of Polycom II-72 VisionsConnected Selects Polycom Solutions for Cloud Based Managed Video Service II-73 Vidtel Signs Co-Marketing Agreement with ZTE USA II-73 Vidtel Inks Reseller Agreement with Solutionz II-74 Polycom to Take Over HP Videoconferencing Business II-74 Microsoft Takes Over Skype II-74 Glowpoint Announces Acquisition of Avaya's Managed Services for Video Technology II-75 RealLinx Inks Distribution Agreement with Vidtel II-75 Interoute Acquires Visual Conference Group II-75 Carousel Acquires OmniPresence II-76 Telstra Takes Over iVision II-76 AVM Takes Over VC World II-76 Logicalis Group Takes Over Direct Visual II-77 Telepresence World Partners with Media Network Services II-77 Preferred Data Systems Enters into Partnership with Vidtel II-77 Yorktel Inks Partnership with Blue Jeans Network II-77 Polycom Acquires ViVu II-78 Compunetix Enters into Agreement with EMAG II-78 8x8 Acquires Contactual II-78 Compunetix Inks Agreement with CeeLab II-79 Primus Acquires Unlimitel II-79 Polycom Acquires Accordent Technologies II-79 Primus Acquires Arbinet II-79 BurstPoint Networks Joins Premier Partner Program of Carousel Industries II-80 Telefónica International Wholesale Services and Orange Business Services Ink an Agreement II-80 Media Network Services Expands Global Video Conferencing Network II-80 8x8 Upgrades Contract with World Telecom Group II-81 VisionsConnected Enters into Partnership with Global Presence Alliance II-81 888VoIP and VU Telepresence Form Strategic Alliance II-81 ViDOFON and Masergy Communications Enter into Partnership II-82 InterCall Takes Over Preferred One Stop Technologies II-82 VBrick Systems Enters into Partnership with LifeSize Communication II-82 RADVISION® and Microsoft Enter into Strategic Partnership II-83 Masergy Communications and Verrex Ink Agreement II-83 AVM Takes Over VC World II-83 Aethra.net and Ceelab Sign Agreement II-84 Spire Global and Ceelab to Enter into Partnership II-84 Elisa Takes Over Videra II-84 American Well Chooses Vidyo for Video Conferencing Solution II-84 BCS Global Collaborates with Vidyo to Introduce New Range of Visual Communication Services II-85 Holy Cross Hospital Selects Vidyo Telemedicine Platform II-85 Massachusetts General Hospital Selects Vidyo for Telemedicine Collaboration and Communication Solution II-86 7. STRATEGIC CORPORATE DEVELOPMENTS - A HISTORIC PERSPECTIVE BUILDER II-87 Cisco Completes Tandberg TakeOver II-87 Video Guidance Teams with Enventis and Socrates II-87 Radvision to Acquire Assets of Aethra II-87 Dimension Data Acquires mvision II-87 Polycom Inks Agreement with Juniper II-88 ViDOFON Merges with DEKOM Systemhaus II-88 CoroWare® Signs MoU with Presence Networks II-88 Impact Europe Group to Divest Impact Europe AB and Impact Europe Norge AS II-89 Media Network Services Deploys Video Conferencing Service PoP II-89 BT Conferencing Selects Enterprise Video Solutions of Kontiki II-89 Tata Communications and BT Ink an Agreement II-90 ACT Conferencing Offers Video Managed Services to Channel Partners II-90 Schaffner and Orange Business Services Extend Contract II-91 Vidtel Enters into Partnership with IP5280 to Provide Video Conferencing Service II-91 Visual Crambo and LifeSize Communications Sign Agreement II-91 Google Inks Agreement to Acquire Global IP Solutions II-92 Tommy Hilfiger Inks Contract with BT Conferencing II-92 ViDOFON and DEKOM Merge II-93 NMS Selects Dimension Data for Managed Video Conferencing Service II-93 BitGravity and ViVu Enter into Partnership II-93 LifeSize Communications and Alcatel-Lucent Enter into Collaboration II-94 Reliance Communications and Polycom Enter into Partnership II-94 IneoQuest Technologies Joins ARENA Partner Program of Polycom II-94 Schaffner Holding Renews Contract with Orange Business Services II-95 BSNL Collaborates with Aksh II-95 PGi Signs Partnership Deal with AVI-SPL II-95 HickoryTech Bags Contract from Distance Learning Network II-95 SPS Takes Over Spenser II-96 Bellevue Acquires Avistar II-96 SEN Group Inks Agreement with Polycom II-96 Satcom Systems Chooses Gilat Satellite Networks for Delivery of Broadband Satellite Network II-96 Glowpoint to offer Managed Video Conferencing Solution to NFL Network II-97 Hyundai Motors Company Selects LifeSize Communications for HD Video Solution Deployment II-97 Visual Systems Group and SDV Solutions Sign Contract with Federal Aviation Administration II-98 Vidyo and Videra Collaborate on Providing HD Videoconferencing Capabilities II-98 BT Conferencing Enters Into Deal with CO2NeutralConferencing.com II-99 Verizon Bags NASA Networx Universal Contract II-99 BT Secures MiCTA Video Integration Services Contract II-100 Glowpoint Enters into Strategic Arrangement with Affinity VideoNet II-100 IVCi Becomes Polycom Telepresence Certified Plus Partner II-101 Tandberg forms Partnership with ITS II-102 InterCall Announces Global Partnership with Huddle.net II-102 Optibase forms Partnership with System Integrators in US II-103 Tata Ties up with Cisco and PLDT to Launch Telepresence Services II-103 Videocall and Mouchel Strengthen Partnership with Direct IP Interconnect II-104 Avistar and ESCO Announce Partnership for Desktop Video- Conferencing II-104 Telefonica Empresas Selects Video-Conferencing Solution of Movius II-105 UUNET Enters into Collaboration with Sony II-105 China Southern Airlines and China Unicomy Enter into Alliance II-105 First Connections Inks Strategic Partnership Agreement with Vidyo® II-105 Azlan Enters into Collaboration with TANDBERG II-106 Royal KPN Purchases Interest in Talk & Vision II-106 Carl Lamm Holding Signs Agreement with Logica II-106 AVI-SPL Enters into Alliance with Glowpoint and Polycom II-106 CoroWare Technologies and Vidyo Sign Agreement II-107 Communications III Selects Avistar C3 Desktop(TM) videoconferencing Solution II-107 Glowpoint Partners with MMCW II-107 Logitech to Take Over LifeSize Communications II-108 BroadSoft and Microsoft Expand Alliance II-108 Bharti Airtel Partners with Cisco II-108 Siemens Enterprise and TANDBERG Expand Partnership II-108 Amba Research Joins Avistar's Securities Community Network II-109 Telefonica Empresas Receives Videoconferencing Solution from Movius Interactive II-109 8. FOCUS ON SELECT GLOBAL PLAYERS II-110 8x8, Inc. (USA) II-110 ACT Conferencing, Inc. (USA) II-110 Applied Global Technologies LLC (USA) II-111 AT&T Inc. (USA) II-112 AVI-SPL, Inc. (USA) II-113 Blue Jeans Network (USA) II-113 BT Conferencing, Inc. (USA) II-113 CoroWare, Inc. (USA) II-114 Deutsche Telekom A.G. (Germany) II-114 IVCi, LLC (USA) II-115 Level 3 Communications (USA) II-116 NTT Communications Corporation (Japan) II-116 Orange Business Services (France) II-117 Reliance Globalcom Ltd. (UK) II-117 SingTel Optus Pty Limited (Australia) II-118 TelSpan. Inc. (USA) II-118 Vidtel, Inc. (USA) II-118 VisionsConnected Netherlands BV (The Netherlands) II-119 9. GLOBAL MARKET PERSPECTIVE II-120 Table 5: World Recent Past, Current & Future Analysis for Video Conferencing Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) II-120 Table 6: World Historic Perspective for Video Conferencing Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) II-121 Table 7: World 15-Year Perspective for Video Conferencing Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) II-122 Table 8: World Recent Past, Current & Future Analysis for IP Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) II-123 Table 9: World Historic Perspective for IP Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) II-124 Table 10: World 15-Year Perspective for IP Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia -Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) II-125 Table 11: World Recent Past, Current & Future Analysis for ISDN Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) II-126 Table 12: World Historic Perspective for ISDN Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) II-127 Table 13: World 15-Year Perspective for ISDN Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia -Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) II-128 Table 14: World Recent Past, Current & Future Analysis for Other Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) II-129 Table 15: World Historic Perspective for Other Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) II-130 Table 16: World 15-Year Perspective for Other Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) II-131 III. MARKET 1. THE UNITED STATES III-1 A.Market Analysis III-1 Current & Future Analysis III-1 Market Overview III-1 SMBs to Drive Demand for Video Conferencing Services III-1 Shift from Customer Managed to Conferencing Service Provider Managed Services III-2 Deterrents III-2 Varied Customer Requirements Pull Down Service Provider Revenues III-2 Longer Sales Cycles Delay Growth III-2 Other Constraints and Challenges Specific to Video Conferencing Services Market III-2 Market Structure and Competition III-2 Service Launches III-3 Strategic Corporate Developments III-14 Key Players III-29 B.Market Analytics III-36 Table 17: US Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-36 Table 18: US Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-37 Table 19: US 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-38 2. CANADA III-39 A.Market Analysis III-39 Current & Future Analysis III-39 Market Overview III-39 Strategic Corporate Developments III-39 B.Market Analytics III-41 Table 20: Canadian Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-41 Table 21: Canadian Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-42 Table 22: Canadian 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-43 3. JAPAN III-44 A.Market Analysis III-44 Current & Future Analysis III-44 Popularity of Video Conferencing in Japan III-44 Service Launches III-44 Strategic Corporate Developments III-46 NTT Communications Corporation - A Key Player III-46 B.Market Analytics III-47 Table 23: Japanese Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-47 Table 24: Japanese Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-48 Table 25: Canadian 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-49 4. EUROPE III-50 A.Market Analysis III-50 Current & Future Analysis III-50 Growth Drivers III-50 Dwindling Prices Responsible for Increased Customer Base III-50 IP- Network Solutions Prep Up Service Revenues III-50 Value-Added Services Lead to Greater Usage III-51 New Networking Technologies Fuel Video Conferencing Demand III-51 Growth Restraints III-51 Low Levels of Technical Skills Prevent Growth III-51 Bandwidth Issues Dissuade Demand III-51 QoS Issues Hamper Uptake III-51 Major End-Users and Applications III-52 Competition III-52 Video conferencing Services Come Under the Aegis of ISPs III-52 A Consolidating Market III-52 Strategic Corporate Developments III-52 B.Market Analytics III-54 Table 26: European Recent Past, Current & Future Analysis for Video Conferencing Services by Geographic Region - France, Germany, Italy, UK, Spain, Russia & Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-54 Table 27: European Historic Perspective for Video Conferencing Services by Region - France, Germany, Italy, UK, Spain, Russia & Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-55 Table 28: European Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-56 Table 29: European Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-57 Table 30: European 15-Year Perspective for Video Conferencing Services by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, Spain, Russia & Rest of Europe Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-58 Table 31: European 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-59 4a. FRANCE III-60 A.Market Analysis III-60 Current & Future Analysis III-60 Service Launch III-60 Strategic Corporate Development III-60 Orange Business Services - A Major Player III-61 B.Market Analytics III-62 Table 32: French Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-62 Table 33: French Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-63 Table 34: French 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-64 4b. GERMANY III-65 A.Market Analysis III-65 Current & Future Analysis III-65 Market Overview III-65 Service Launches III-65 Strategic Corporate Development III-67 Deutsche Telekom A.G. - A Key Player III-67 B.Market Analytics III-68 Table 35: German Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-68 Table 36: German Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-69 Table 37: German 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-70 4c. ITALY III-71 A.Market Analysis III-71 Current & Future Analysis III-71 Overview III-71 Strategic Corporate Development III-71 B.Market Analytics III-72 Table 38: Italian Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-72 Table 39: Italian Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-73 Table 40: Italian 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-74 4d. THE UNITED KINGDOM III-75 A.Market Analysis III-75 Current & Future Analysis III-75 Market Overview III-75 Price Declines Promote Market Growth III-75 Service Launches III-75 Strategic Corporate Developments III-76 Reliance Globalcom Ltd. - A Key Player III-79 B.Market Analytics III-80 Table 41: UK Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-80 Table 42: UK Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-81 Table 43: UK 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-82 4e. SPAIN III-83 A.Market Analysis III-83 Current & Future Analysis III-83 Market Overview III-83 Market Constraints III-83 Service Launch III-83 B.Market Analytics III-84 Table 44: Spanish Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-84 Table 45: Spanish Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-85 Table 46: Spanish 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-86 4f. RUSSIA III-87 A.Market Analysis III-87 Current & Future Analysis III-87 Strategic Corporate Development III-87 B.Market Analytics III-88 Table 47: Russian Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 includes corresponding Graph/Chart) III-88 Table 48: Russian Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-89 Table 49: Russian 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-90 4g. REST OF EUROPE III-91 A.Market Analysis III-91 Current & Future Analysis III-91 Service Launches III-91 Strategic Corporate Developments III-93 Key Player III-94 B.Market Analytics III-95 Table 50: Rest of Europe Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-95 Table 51: Rest of Europe Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-96 Table 52: Rest of Europe 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-97 5. ASIA-PACIFIC III-98 A.Market Analysis III-98 Current & Future Analysis III-98 Overview III-98 Market Trends III-98 Rising IP Services Stimulates Infrastructure Markets for Video Conferencing III-98 Demand for Quality Mobile Video Conferencing Increases as Wireless Industry Flourishes III-98 Video Conferencing Industry Consolidates III-99 Regional Market Perspective III-99 Australia III-99 China III-99 Banking Sector Leads Enterprise Video Conferencing Adoption III-100 Hong Kong III-100 India III-100 Service Launches III-100 Strategic Corporate Developments III-103 SingTel Optus Pty Limited (Australia) - A Key Player III-104 B.Market Analytics III-105 Table 53: Asia-Pacific Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-105 Table 54: Asia-Pacific Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-106 Table 55: Asia-Pacific 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-107 6. LATIN AMERICA III-108 A.Market Analysis III-108 Current & Future Analysis III-108 Strategic Corporate Developments III-108 B.Market Analytics III-109 Table 56: Latin American Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2010 through 2018 (includes corresponding Graph/Chart) III-109 Table 57: Latin American Historic Perspective for Video Conferencing Services by Base Technology - IP Services, ISDN Services, and Other Services Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2004 through 2009 (includes corresponding Graph/Chart) III-110 Table 58: Latin American 15-Year Perspective for Video Conferencing Services by Base Technology - Percentage Breakdown of Revenues for IP Services, ISDN Services, and Other Services Markets for Years 2004, 2012 & 2018 (includes corresponding Graph/Chart) III-111 7. REST OF WORLD III-112 A.Market Analysis III-112 Current & Future Analysis III-112 Service Launches III-112 Strategic Corporate Developments III-113 B.Market Analytics III-115 Table 59: Rest of World Recent Past, Current & F To order this report: : Global Video Conferencing Services Industry Contact Clare: [email protected] US:(339) 368 6001Intl:+1 339 368 6001 SOURCE Reportlinker http://rt.prnewswire.com/rt.gif?NewsItemId=BR52560&Transmission_Id=201308010745PR_NEWS_USPR_____BR52560&DateId=20130801

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