| [June 19, 2013] |
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Time Warner Cable Upgrades Home Phone App Features for PC and Mac
NEW YORK --(Business Wire)--
Time Warner (News - Alert) Cable today announced several enhancements to features on
its VoiceZone Connect app for PC and Mac computers. VoiceZone
Connect is an app that lets customers manage Home Phone (News - Alert) service from
their computer.
Enhanced features on VoiceZone Connect include:
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Click to Call - Customers can now Click to Call outside of the
home where there is access to an Internet connection and a phone line
designated as a 'My Location' number. When placing a "Click to Call"
to any number in Recents, Contacts or Voicemail list, the system will
call the number set in 'My Location,' connecting to the customer at
the remote location, then completing the call to the desired number.
This feature enables customers to utilize their calling plans,
including international calling plans, away from home.
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Voicemail - Subscribers can get real-time notifications for new
Voicemail messages with a special ringtone option. The Voicemail list
now provides indicators for private, urgent, new and heard messages,
and can re-mark messages as new. Subscribers must have TWC Voicemail
service.
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Contact - Contact numbers can now be up to 16 digits, useful
for subscribers who make international calls. Subscribers can
personalize contacts with pictures and ringtones. Import and export
capabilities have been added, supporting Microsoft (News - Alert) Outlook CSV and
vCard 3.0 formats.
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My Location - In addition to the Home Phone number, customers
can add up to five numbers for the Click to Call feature. Telephone
numers for remote locations can be listed for use in receiving
incoming calls and placing outgoing calls while away from home.
"The VoiceZone Connect enhancements allow Time Warner Cable
customers to have more flexibility and greater remote capabilities with
their Home Phone service," said Jeff Lindsay, Time Warner Cable's Group
Vice President and General Manager for Phone. "These improvements
provide a better user experience and enables customers to utilize Home
Phone features outside of the home at their convenience."
VoiceZone Connect is free for all residential Home Phone
customers and is available for download through MyServices. Customers
must have a TWC ID and password. To create an account, visit https://myservices.timewarnercable.com.
For more information about Home Phone and VoiceZone Connect,
visit http://www.twc.com/phone.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of
video, high-speed data and voice services in the United States,
connecting more than 15 million customers to entertainment, information
and each other. Time Warner Cable Business Class offers data, video and
voice services to businesses of all sizes, cell tower backhaul services
to wireless carriers and, through its NaviSite (News - Alert) subsidiary, managed and
outsourced information technology solutions and cloud services. Time
Warner Cable Media, the advertising arm of Time Warner Cable, offers
national, regional and local companies innovative advertising solutions.
More information about the services of Time Warner Cable is available at www.timewarnercable.com,
www.twcbc.com,
www.navisite.com,
and www.twcmedia.com.
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