[June 12, 2013]

Research and Markets: The Global Collaboration Services Market to Grow At A CAGR Of 9.18 Percent over the Period 2012-2016

Research and Markets (http://www.researchandmarkets.com/research/5qsm3v/global) has announced the addition of the "Global Collaboration Services Market 2012-2016" report to their offering.

One of the key factors contributing to this market growth is the increased need to share information/data among organizations. The market has also been witnessing an increase in the popularity of internet social media. However, uncertainty over investment returns could pose a challenge to the growth of this market.

The key vendors dominating this market space include Alcatel-Lucent SA, Avaya Inc., Cisco Systems Inc., IBM Corp., and Microsoft (News - Alert) Corp.

The other vendors mentioned in this report are Aastra Technologies Ltd., BroadSoft Inc., God Technologies Inc., Interactive Intelligence Inc., Mitel Networks, NEC Corp., Oracle Corp., SAP AG, ShoreTel (News - Alert) Inc., Siemens AG, and Toshiba Corp.

Commenting on the report, an analyst from the Telecom team said: 'Enterprises are depending on social media for marketing and communication to improve their customer reach. Enterprise social networking continues to penetrate business-to-business and business-to-customer communication. The integration of collaboration services and social networking is yet to be standardized. However, as the access of social networking through mobile devices is increasing, it will become more popular for communication and collaboration in the workplace. Also, more mobile collaboration solutions will integrate social networking streams and features in solutions. This also helps in providing interoperability between enterprises and consumer social networking sites.'

According to the report, among the numerous growth drivers for the Global Collaboration Services market, the increasing need for sharing information among organizations is the major growth driver. As a result of business expansion and globalization, enterprises are expanding their businesses globally. This increases the demand for international communication facilities for sharing information.

For more information visit http://www.researchandmarkets.com/research/5qsm3v/global

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