TMCnet News
TMC and 8x8, Inc. Announce Webinar on Transforming Sales and Customer Experience with Cloud Contact Centers TMCnet News NORWALK, CT - June 5, 2013 - TMC (News - Alert), a global, integrated media company, has announced a complimentary webinar sponsored by 8x8 (News - Alert), Inc. The event, entitled "How Cloud Contact Centers Turn Website Visitors into Satisfied Customers with Web and CRM Interfaces," will be presented live on Tuesday, June 18, 2013 1:00 p.m. EDT / 10:00 a.m. PDT.
The webinar will show attendees how their own website can generate direct interactions with contact center agents using enhanced Web interactions and 8X8's Virtual Contact Center. This cloud-based contact center solution has built-in CRM/CTI (News - Alert) integration with Salesforce, NetSuite, MS Dynamics, ZenDesk and Zoho, giving it the power to transform both sales and customer service. The event should be attended by both internal and external service department managers, owners of small and medium sized-businesses and contact center system integrators and consultants. Register now for "How Cloud Contact Centers Turn Website Visitors into Satisfied Customers with Web and CRM Interfaces," presented live on Tuesday, June 18, 2013 1:00 p.m. EDT / 10:00 a.m. PDT.
About TMCnet Webinars
TMCnet Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The TMCnet Webinar program typically attracts 300 to 500 registrants per event. TMCnet Webinars are archived and available On-Demand. Companies interested in sponsoring their own Webinar event can contact client services at 203-852-6800 or by email at [email protected]. For more information about TMCnet Webinars, please visit www.tmcnet.com/webinars. About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading B2B communications event, as well as industry events: 3D Printing Conference & Expo, Asterisk (News - Alert) World, AstriCon, CVx ChannelVision Expo, Cloud4SMB Expo, DevCon5 - HTML5 & Mobile App Developers Conference, M2M Evolution Conference & Expo; Mobile Commerce Zone Conference & Expo; SecureIT; StartupCamp, Super Wi-Fi Summit, SIP Trunking-Unified Communications (News - Alert) Seminars, Wearable Tech Conference & Expo, WebRTC Conference & Expo, and more. Visit TMC Events for additional information. Edited by Alisen Downey |