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CRTC-Wireless-Code, Update(Canadian Press Broadcast Wire (Canada) Via Acquire Media NewsEdge) OTTAWA - Wireless customers will be able to cancel their cellphone contracts after two years without any penalties even if they've signed up for longer terms under a new code of conduct unveiled Monday by the CRTC. The Canadian Radio-television and Telecommunications Commission says the new code will apply to new wireless contracts starting Dec. 2. It's part of a new set of national standards for the content and clarity of cellphone contracts. The CRTC is also capping extra data charges at $50 per month and international data roaming charges at $100 per month to avoid huge, surprise bills. The regulator will require providers to allow customers to unlock their devices after 90 days, or immediately if they pay the full amount of the device. Customers will also be allowed to return their cellphones within 15 days and specified usage limits if they're unhappy with their service. (The Canadian Press) (c) 2013 The Canadian Press |