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Blue Cod Technologies Launches Constant Coverage Solution as Part of Managed Business Services
[June 03, 2013]

Blue Cod Technologies Launches Constant Coverage Solution as Part of Managed Business Services


WASHINGTON & MARLBOROUGH, Mass. --(Business Wire)--

IASA ANNUAL EDUCATIONAL CONFERENCE - Blue Cod Technologies, Inc., the leading Managed Insurance Services provider for the property and casualty (P&C) industry, today announced its Constant Coverage Solution to enable carriers to effectively and efficiently respond to varying degrees of support scenarios from variable staffing to a catastrophic event.

Blue Cod is an established and proven provider of Customer Services for the insurance industry and boasts a team of highly-trained specialists who are experienced in managing a range of FNOL and claims severity types. In 2012, the team achieved a near 100 percent accuracy rate on almost 9,000 claims managed. Blue Cod's Constant Coverage Solution combines its Customer, Premium, Claims, Catastrophe (CAT) and Operational Continuity Services to provide an unremitting support line that can address the variable staffing and operations needs of carriers when, how and where they need it.

"As a Blue Cod client, NBIC was able to successfully meet the unprecedented call and claims volume we experienced as a result of Super Storm Sandy," said Brendan Voss, vice president, claims, Narragansett Bay Insurance Company (NBIC). "In the first two weeks after Sandy struck, we received 75 percent of our reported claims total. Working closely with Blue Cod, NBIC was able to handle this volume, which was more than double our plan. Having a flexible and scalable plan along with an experienced service provider like Blue Cod assisted us in meeting our customer demands."



The Blue Cod Constant Coverage Solution is customized to meet a carrier's specific claims support requirements and is bound by detailed standard operating procedures. Blue Cod's fully-redundant and SSAE 16 operations and facilities are equipped with leading technologies including:

  • VoIP and redundant T1 lines to handle high call volumes;
  • Multi-channel claims communications;
  • Customer relationship management (CRM) and business applications;
  • Automated Call Distribution (ACD) call center systems; and
  • Web-portal access for agents and adjustors.

"It is a difficult balance to establish a staffing and infrastructure model that can scale to meet the demands of a significant claims event, without being a financial drain during standard business operations," said Bob Bruce, president and CEO, Blue Cod Technologies, Inc. "Blue Cod's Constant Coverage Solution is a cost-effective alternative that enables insurance companies to streamline their day-to-day operational expenses while gaining instant access to our proven support, systems and facilities when needed."


Pricing & Availability

Baseline pricing starts at $250 USD per month with variable costs based on transaction volumes. The service is available immediately.

IASA Educational Conference Exhibit Information

Blue Cod is located at booth No. 136. The company will also participate in the Claims Systems and Services Vendor Connect Tour on Monday, June 3, 2013 from 9:50 a.m. - 10:50 a.m. EDT.

About Blue Cod Technologies, Inc.

Blue Cod Technologies, Inc. is the leading provider of Managed Insurance Services for the property and casualty (P&C) industry and addresses the support and technology needs of start-up, SMB and enterprise-class carriers in the Earthquake, Homeowner, Auto, Farmowners and Commercial Package markets. Blue Cod's team of experienced insurance, technology and implementation specialists deliver high-end insurance services at a lower operational and capital expense than can be achieved through an organization's internal staff. Blue Cod Technologies offers customers the ability to create customized solutions or take advantage of specialized programs such as CEA Process, Coastal Homeowner, FAIR Plan Process and Assigned Risk Auto that bundle services to address common insurance challenges.


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