[May 24, 2013] NACR Exhibiting and Presenting at IAUG Converge Tweet May 24, 2013 (Close-Up Media via COMTEX) -- NACR announced it will be an exhibitor and presenter at the 2013 conference of the International Avaya Users Group (IAUG), June 3-7 at the Gaylord Palms Resort and Convention Center in Orlando, Fla. According to a release, IAUG Converge2013 will provide Avaya users with access to industry leadership, IT experts, peer networking, over 200 content-rich educational sessions, and partners from across the telecom spectrum, exhibiting the latest technologies. "Each year, the IAUG conference offers NACR a tremendous opportunity to connect with Avaya users and demonstrate how we deliver ongoing value as their technology and business needs evolve," according to John F. Lyons, President and CEO of NACR. "For 2013, we are excited to talk about our continued leadership in contact centers - integrating solutions such as the new Avaya Elite Multichannel feature package, which enables customers to deploy sophisticated interaction management while leveraging their existing investments." He added, "We will also highlight NACR's skills in unified communications - including integration of Avaya and Microsoft Lync for data, video, and audio capabilities - as well as some of the unique solutions we have developed, such as the NACR UC vStack for virtualized environments and our Cloud Connectors for contact centers." The company noted that, as an integrator of communications solutions and services, NACR serves as a single source for consulting, implementation, project management, training, maintenance, and managed services. Furthermore, IAUG combines the previous Avaya and heritage Nortel user groups into an international organization for communications technology professionals, providing a forum for the global user community and resources for Avaya customers everywhere. The theme of this year's IAUG conference is "Powering Global Communications." Additionally, NACR experts will be featured presenters in breakout sessions throughout the conference, addressing topics including "Artificial Intelligence in the Contact Center"; "Avaya Mobility with Client Enablement Services (CES)"; "Understanding Avaya Aura Messaging"; "Avaya Virtual World: Forest City Enterprises and NACR Gone Wild with Virtual Avaya Aura"; "International Delivery: Geographically Borderless Solutions in a World of Paperwork"; "The Who, What, When, Where, Why, & How of SIP Endpoints"; "Avaya Session Manager SIP Trunks: Step by Step"; and "Communication Manager on VMware: Best Practices for Avaya's New Software-Only Offer." Conference information: www.iaug.org More information: www.nacr.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]