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The Clarabridge "Customer Experience Rocks" Road Show is Coming to Chicago
--(Business Wire)--
Clarabridge (News - Alert), Inc.:
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WHAT:
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Clarabridge,
Inc., the leading provider of intelligent Customer
Experience Management (CEM) solutions for the world's top
brands, is bringing its "Customer Experience Rocks" Road
Show series to Chicago on Wednesday, June 12, from 8:30
a.m.-11:00 a.m. CT. Customer experience executives from Scottrade
and Travelers Insurance will talk about their Intelligent
Customer Experience (ICE) programs and offer strategic and
tactical guidance to attendees looking to implement their own ICE
initiatives.
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Joined by Clarabridge's Senior Vice President of Sales Jason
Schneider and Vice President of Marketing Melissa Pippine,
Scottrade and Travelers Insurance will discuss how they took their
Voice-of-the-Customer (VOC) programs to the next level by
incorporating intelligence into every aspect of the customer
experience cycle. By intelligently listening to, analyzing,
operationalizing, and measuring the VOC, Scottrade and Travelers
Insurance gained actionable insights that led to improved customer
loyalty, new market and product offerings, and tangible ROI.
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Clarabridge's "Customer Experience Rocks" Road Shows are free,
education-only events that give attendees the opportunity to hear
firsthand how top global brands have made customer experience a
strategic, enterprise-wide initiative by incorporating VOC into
the DNA of their organizations.
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WHO:
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Speakers include:
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-- Denise Bahil, Assistant Vice President Customer Analytics,
Scottrade
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-- Jason Galvin, Vice President Customer Experience, Travelers
Insurance
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-- Jason Schneider, Senior Vice President of Sales, Clarabridge
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-- Melissa Pippine, Vice President of Marketing, Clarabridge
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ATTENDEES:
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Attendees will include professionals responsible for or interested
in customer experience activities within their organizations,
including:
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-- Customer experience and consumer insight professionals
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-- Contact center and customer service team members
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-- Marketing and market researchers
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-- Product managers and developers
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-- Social media teams
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WHERE:
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Customer
Experience Rocks Road Show 2013 - Chicago
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InterContinental Chicago Magnificent Mile
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Breakfast will be served
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WHEN:
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Wednesday, June 12, 2013, from 8:30 a.m.-11:00 a.m. CT
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REGISTER:
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Register for free here.
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CONTACT:
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If you are a member of the media or an industry analyst and you'd
like to attend the Chicago Road Show or speak with the presenters
after the event, contact Megan Coyle at 212.255.0080, ext. 14, or [email protected].
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About Clarabridge
Clarabridge is the leading provider of intelligent Customer Experience
Management (CEM) solutions for the world's top brands. As the premier
provider of CEM, Clarabridge enables Global 1000 businesses to
intelligently listen to, analyze, operationalize, and measure
multi-source customer feedback through intelligent sentiment and text
analytics. Insights extracted through Clarabridge enable organizations
to create a universal understanding of their customers, partners, and
employees; make actionable business decisions with measurable ROI; and
collaborate on those decisions both internally with stakeholders and
externally with customers. With hundreds of CEM implementations,
Clarabridge is the 7th fastest growing software company,
powering the CEM programs for companies such as B/E Aerospace, Best Buy,
Charming Shoppes, Inc., Choice Hotels, Dell, Expedia (News - Alert), E.ON, Fidelity,
Gaylord Hotels, Government of British Columbia, Intuit, J.D. Power,
L'Oréal USA, Marriott International, PetSmart, QVC Inc., Sage North
America, United Airlines, Walmart, Walgreens, and Wendy's
International. Clarabridge is privately held with offices in Reston,
VA., San Francisco, CA (News - Alert)., and London, UK. For more information, visit www.clarabridge.com
or on Twitter (News - Alert) @clarabridge.
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