|[May 21, 2013]
Frost & Sullivan Recognizes RACO Wireless for Recent Enhancements to its Multi-carrier M2M Communications Suite
MOUNTAIN VIEW, Calif. --(Business Wire)--
Based on its recent analysis of the M2M Communications market, Frost &
Sullivan recognizes RACO Wireless with the Frost & Sullivan (News - Alert) 2013 North
American Award for New Product Innovation. RACO has stayed on top of the
leaderboard in M2M communications due to its comprehensive product
portfolio, strong focus on new product development, and exceptional
speed of execution. With the addition of Sprint, Rogers Communications,
and Telefonica (News - Alert) to its list of support carriers, RACO Wireless has
expanded the number of services available to customers and partners
through its Web-based Omega Management Suite™.
The Omega Management Suite™ allows the company to quickly get M2M
companies with new business models on board. Developers can also
integrate Omega Management Suite features into their own applications by
utilizing Omega Ricochet™, a comprehensive set of development API's.
The RACO Wireless/Sprint (News - Alert) relationship provides long-term support for
2G-2.5G on the CDMA network in North America, while the RACO
Wireless-Rogers Communications agreement will enable RACO Wireless to
support international customers with custom solutions and offers that
are unique to the Canadian market. The company's North American
customers can now choose among GSM, CDMA, and LTE technologies, as it
had already been collaborating with a GSM carrier, T-Mobile (News - Alert) USA.
"Their relationships with Sprint, Rogers Communications, and Telefonica
are unique, and allow it to continue providing the simplified value that
it is known for," said Frost & Sullivan Principal Analyst Vikrant
Gandhi. "Additionally, RACO Wireless commits to high service-level
agreements in all its M2M deployments."
"We are proud to accept this award as further validation of our place as
the clear leader in M2M communications," said RACO Wireless President
John Horn. "Our team is continually innovating and keeping our tools on
the cutting edge of the market and will continue to do so as we keep
developing ways to make M2M easier for our customers."
RACO Wireless stands apart for its commitment to supporting 2G-2.5G
networks for M2M deployments in North America. Its support lets
customers deploy lower-priced M2M modules and modems for their data
connectivity requirements. RACO Wireless does not have a dedicated rate
card that compels customers to select from a limited set of pricing
models. Instead, it customizes its solutions and services to clients'
unique business models.
Additionally, RACO Wireless has a dedicated support staff to provide
24/7 technical support through the Web, phone, and e-mail. These myriad
factors and an effective marketing strategy have enabled the company to
outstrip the idustry's growth rates.
"RACO Wireless has also entered the rugged enterprise mobile devices
market, which represents a significant opportunity for the company,"
noted Gandhi. "It is no coincidence that customer feedback indicates a
high level of satisfaction with the company's quality of service and
product customization capabilities."
Each year, Frost & Sullivan presents this award to the company that has
developed an innovative element in a product by leveraging leading-edge
technologies. The award recognizes the value-added features/benefits of
the product and the increased ROI it offers customers, which, in turn,
increases customer acquisition and overall market penetration potential.
Frost & Sullivan Best Practices Awards recognize companies in a variety
of regional and global markets for demonstrating outstanding achievement
and superior performance in areas such as leadership, technological
innovation, customer service and strategic product development. Industry
analysts compare market participants and measure performance through
in-depth interviews, analysis and extensive secondary research to
identify best practices in the industry.
About RACO Wireless
RACO Wireless (www.racowireless.com)
is a leading provider of wireless data solutions to the
machine-to-machine (M2M) industry. The company specializes in delivering
wireless data your way by making it easy for companies to build, support
and enhance wireless M2M applications. RACO Wireless can assemble a
flexible, end-to-end M2M wireless connectivity solution for its partners
- including delivering custom rate plans, tailored billing solutions and
customized wireless connectivity as well as helping them brand their M2M
applications and delivering 24/7 customer service. Among its numerous
awards, RACO Wireless has been recognized with a Stevie® Award from the
American Business Awards as 2012's "Most Innovative Tech Company" and as
the "2012 Entrepreneurial Company of the Year" by Frost and Sullivan.
About Frost & Sullivan
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