[May 21, 2013] Comcast Business Garners Top Spot in Infonetics Research's 2013 North America Business VoIP Service Leadership Scorecard Tweet May 21, 2013 (Close-Up Media via COMTEX) -- Comcast Business, a unit of Comcast Cable, a video, high-speed Internet and phone provider to business and residential customers, announced that it has earned the No. 1 position in Infonetics Research's 2013 North America Business VoIP Service Leadership Scorecard. According to a release, this is the second consecutive year that Comcast Business has earned the top position in a ranking among all other VoIP service providers. Infonetics Research is an international market research and consulting firm specializing in communications markets. The 2013 edition is Infonetics' fifth annual North American Business VoIP Service Leadership Scorecard, and aims to determine which service providers currently lead the market and are best positioned to succeed in the long term based on key criteria, including market strategy, service capabilities, financial stability, and support options. "This is a highly competitive market, but Comcast had an edge with its large installed base of hosted VoIP seats and the expansion of Comcast Business VoiceEdge service throughout its footprint," said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. "The hosted VoIP and UC market in North America continues to grow and benefit from a highly dynamic provider landscape, including a rise in offerings from new providers outside of the traditional PBX and UC vendors." Comcast Business VoiceEdge is a cloud-based voice and unified communications solution, offering a full set of UC features and high definition voice quality to help multi-site organizations and mobile workforces communicate. "Being recognized as the No. 1 hosted VoIP and UC provider for businesses by a leading market research firm is a testament to the hard work of our product, sales and support teams to make Business VoiceEdge a preferred solution for organizations across the country," said John Guillaume, vice president, product management at Comcast Business. "As more businesses turn to the cloud for their technology and communications needs, they are looking at Business VoiceEdge to simplify and modernize their voice systems so they can stay connected anywhere and anytime to focus on their core business." Comcast Business is a unit of Comcast Cable, a video, high-speed Internet and phone provider to businesses and residential customers. More information: www.comcastcorporation.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]