[May 21, 2013] BMC Software and Forrester Survey: Routine Technology Problems Cause Losses in Productivity for Employees, Companies and Countries Tweet May 21, 2013 (Close-Up Media via COMTEX) -- A first-of-its-kind survey of the global workplace reveals that the cost of routine IT issues experienced by workers and businesses has reached crisis proportions, negatively impacting employee and company productivity - and by extension shareholder value and national economic performance - to an extent not previously understood. According to a release, BMC Software asked analyst firm Forrester Research to examine the issue of "IT friction" in the workplace. The result was a global survey and report entitled, "Exploring Business and IT Friction: Myths and Realities." In response to this workplace crisis, BMC launched BMC MyIT, the new enterprise software application that provides personalized assistance to employees experiencing IT issues (see the demo). More information: www.bmc.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]