TMCnet News
iQor CEO Norm Merritt to Present at Big Data for Customer Management SummitNEW YORK --(Business Wire)-- Norm Merritt, President and Chief Executive Officer of iQor (News - Alert), will discuss how contact center leaders can use applied analytics to capture, decode, and act upon the customer's "genome" during a webinar at the Big Data for Customer Management Summit. This is a free online event hosted by IQPC's (News - Alert) Customer Management IQ division, one of the contact center industry's largest trade groups and organizers of Call Center Week.
More information about the webinar can be found at www.customermanagementdata.com. About iQor Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions with 17,000 employees in 39 Centers of Excellence dedicated to understanding each customer's DNA. Using data science and real-time analytics intelligence, iQor delivers extraordinary customer experiences that enhance revenue while promoting and protecting its clients' brands. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets. For more information, please visit www.iqor.com or www.twitter.com/iqor. |
