[May 16, 2013] BSkyB signs Contract Extension with Comet GC for Customer Interaction Solutions Tweet May 16, 2013 (M2 PRESSWIRE via COMTEX) -- London & Barcelona -- Comet Global Consulting, the customer interaction experts, has secured an additional two-year deal with Sky, to further develop and support the companys customer relationship management (CRM) and customer interaction systems and operations. Sky provides television and home communications services to 10.8 million customers across the UK and Ireland. This two year strategic commitment means that Comet Global Consulting will continue to support Sky in all its inbound and outbound communications helping to grow relationships with its customers. This new agreement builds on the previous one and will see Comet extend its work to deliver bespoke J2EE based customer management services, using the Agile methodology. Comet will also continue to provide system testing, business intelligence, project management, decision management and ongoing consultancy skills to support the delivery of this world leading customer relationship management platform to Sky. Iain Levein, director of Comet Global Consulting, says of the deal, We continue to deliver huge value to Sky which is proven by the further extension to this contract. Comet has been working successfully with Sky on customer relationship projects since 2006. We are investing heavily in our near-shore centre of excellence in Barcelona and our agile capabilities that support the on-going success of this project. Scott Mackay, Customer Business Systems Director, Sky, comments, Sky is committed to delivering the best customer service, to achieve this we need the best platform which is where the expertise and skills within Comet are invaluable. For this to work we require flexibility, technical expertise, excellent customer solutions knowledge and great communication, Comet continue to deliver on all these fronts. In particular, their expertise in both on-site and near-shore agile development has enabled us to continually surpass our delivery and quality targets. As a result, we are pleased to extend our relationship into 2015. Comet Global Consulting is a fast growing consultancy with more than 200 deployed consultants that specialises in Customer Interaction, CRM, marketing and decision management solutions. Sky is one of the earliest clients and one in which the relationship has continued to develop demonstrating the value that Comet continues to deliver. For more information about the services offered by Comet Global Consultancy, visit www.cometgc.com For further information please contact Emma Chablo, Marketing Director, Comet GC on [email protected] or +44 7885 599066 About Comet Global Consulting Comet Global Consulting the customer interaction experts, specialise in supporting the successful implementation of CRM, marketing and decision management solutions. Comet delivers complex, real world, inbound and outbound marketing and customer management technology solutions ensuring that marketing reaches the right customers at the moments that most influence their decisions. Comet has a proven track record from many years of experience in translating marketing requirements into practical technology implementations for global customer service focused enterprises. Comet Global Consulting has grown quickly and now employs more than 200 people across four continents and manages complex projects from the Centre of Excellence in Barcelona, Spain; providing on-site and near shore consultants to manage the most complex projects. Comet has delivered more than 200 projects to 20+ of the worlds biggest names in media, mobile communications, financial services and retail. Comet partners with world leading marketing technology platform suppliers. The focus is to deliver outstanding results using the latest project delivery methodologies with exceptional value for money. For more information please visit www.cometgc.com If you would rather not receive future communications from CMO Centre Limited, let us know by clicking here. CMO Centre Limited, 70 St Mary Axe, London, NA EC3A 8BE United Kingdom ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.com on the world wide web. Inquiries to [email protected]. [ Back To TMCnet.com's Homepage ]