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Allen Lund Company Taps Kaazing to Power Real-time Transportation Bidding & Logistics
[May 14, 2013]

Allen Lund Company Taps Kaazing to Power Real-time Transportation Bidding & Logistics


MOUNTAIN VIEW, Calif. --(Business Wire)--

Kaazing, the leading provider of live web and mobile communication and authors of HTML5 WebSocket, announced today that it has been selected by Allen Lund Company (ALC) a leading third-party freight shipping broker, to power the real-time bidding and transportation logistics for their cutting-edge Transportation Management Software (TMS).

ALC's proprietary TMS enables its global customers to lower costs and save time on the end-to-end management of load transport. Real-time communication between the shippers and their carriers is critical throughout the transportation management cycle.

Allen Lund Company chose Kaazing (News - Alert) instead of a third-party chat solution because they needed a custom platform that would allow shippers to speak directly to specific agents or carriers on specific loads. Kaazing will enable real-time communication in key areas including spot pricing, the bid management process with carriers, custom quoting directly with a specific carrier, and the management and schedule of the final load delivery and drop off on a timely and cost-effective basis.

"Delivering the best customer service is a priority at Allen Lund Company," said Chetan Tandon, Chief Information Office at Allen Lund. "My team determined a critical need to add Kaazing to enhance our TMS from a real-time communication standpoint. We need to provide a secure, private ability for our shippers to real-time negotiate and manage communication with their select group of carriers."

"Prior to Kaazing, there was a lot of back-and-forth using email or phone, resulting in costly miscommunication, lost information and inaccuracies," said Tandon. "Nobody wins in that situation - Shippers miss out on bidding opportunities while the carriers potentially endup paying more."

"We're pleased to be partnering with Allen Lund Company in the freight brokerage sector," said John Donnelly III, Executive Vice President, Kaazing. "ALC has a one-of-a-kind Transportation Management Software which sets a new standard for customer service in the shipping logistics industry. This is a great example of the broad use cases of our technology. Powering real-time, two-way, instant messaging for the web and mobile devices has helped customers like ALC, but also others across a wide range of industries including finance, retail, healthcare, media, and entertainment."

Within the chat window, shippers and carriers are given direct access to the specific load information, data, and requirements from the centralized TMS. Both parties have the ability to bid, negotiate, and ask specific questions about that particular delivery and have all submitted details updated about the delivery in question. When carriers need clarification on the load details, the live chat integration with the load specifications allows shippers to immediately update specifications and communicate instantaneously with all bidding carriers.


Beyond real-time spot bidding and specific custom quotes, final delivery of the loads demands real-time communication between the shipper and the carrier. Communication begins to escalate the closer the carrier is to the drop-off or delivery point. Two-way communication needs to be instant to cut costs and minimize time, while achieving timely deliveries.

According to Global Logistics & Supply Chain Strategies, on average companies can expect to lower freight budgets by five percent to as high as 25 percent in their first year. ALC believes by enhancing their TMS with real-time communication, including instant bidding powered by Kaazing, it will improve overall efficiencies on load contracting, time and cost of deliveries. Brokers will be able to contract for more loads while shippers save money and free up to 40 percent of their own time with a TMS.

About Kaazing

Kaazing provides the leading enterprise web and mobile communication platform for live data delivery and is author of the universally adopted HTML5 WebSocket standard. The company's high-performance Web communication platform is essential for Web and mobile solutions that require secure, reliable, massively scalable, and instant two-way data delivery - critical for real-time transactions, eCommerce, trading, voting, analytics, and collaboration. The platform utilizes WebSocket and supports a comprehensive range of enterprise protocols including message-oriented protocols. Based in Mountain View, CA (News - Alert), Kaazing has offices in North America, Europe, and Asia. Customers and partners include HSBC, JPMC, BP, TIBCO, and Global 1000 financial, ecommerce, transportation, healthcare and entertainment companies. Learn more at www.kaazing.com or blog.kaazing.com, and follow @Kaazing on Twitter (News - Alert).

About Allen Lund

The Allen Lund Company is a national 3rd party freight broker with nationwide offices and over 350 employees. We work with shippers and TL & LTL carriers across the country providing transport for dry, refrigerated (specializing in produce), and flatbed freight. Additionally, the Allen Lund Company has a Logistics division, ALC Logistics.

Established in 1976, the Allen Lund Company has always maintained an exceptional reputation amongst shippers and carriers as a premiere freight brokerage, exceeding expectations on even the most challenging projects. The company consistently earns a Four-X rating with Blue Book and a Four-Star rating with Red Book Credit Services. These are the highest ratings a company can receive for business ethics, financial strength, and credit practices. A further indication of ALC's dependability and reliability is the company's inclusion in the Platinum Performance Program established by TIA (News - Alert) (Transportation Intermediaries Association) and in 2010, Allen Lund Company was named Best Broker by NASTC (National Association of Small Trucking Companies).


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