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ServiceNow Enables the 'Citizen Developer'LAS VEGAS --(Business Wire)-- ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today announced the release of the ServiceNow App Creator enabling 'citizen developers' to easily create intuitive enterprise applications on the ServiceNow Service Automation Platform. With a simple "point-click-publish" approach, non-technical IT personnel through technically-savvy developers can rapidly build custom applications that use forms-based workflow to automate IT or line of business processes. App Creator ensures "best practice" development of custom applications without requiring coding or technology expertise. Gartner (News - Alert) defines a 'citizen developer' as a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT. In a July 14, 2011 press release, Gartner stated that citizen developers will build at least 25 percent of new business applications by 2014. "We constantly see our customers developing their own applications on our platform. The App Creator sets a new, low threshold for mere mortals to stand up a new application in just minutes," said Fred Luddy, founder and chief product officer, ServiceNow. "ServiceNow is empowering IT with a powerful platform for automating services delivered across the enterprise." "App Creator provides a breakthrough in simplifying the process of building custom applications," said Jim Uomini, service level manager, Information Technology Services, University of San Francisco (USF). "We have been developing two to three custom applications per year on the ServiceNow platform, and App Creator improves the speed and organization of application development which is critical when IT resources are limited." With the power of the ServiceNow platform, USF has been able to develop applications for budget request intake, student data requests, digital signage requests, campus ID and security, online support for students - and they're just getting started. 'Citizen Developers' Unleash the Power of the ServiceNow Platform Hundreds of customers have created more than a thousand applications on the ServiceNow platform. App Creator simplifies and standardizes common tasks, opening up development to a broad spectrum of people. Some customer-built applications include:
Each year, through the Innovation of the Year Award, ServiceNow honors IT organizations that have developed innovative applications on the ServiceNow Service Automation Platform and achieved positive business impact. Attendees at Knowledge13 will determine the winner onsite. Past winners of the prestigious Innovation of the Year Award include CERN, Morrison Foerster, Pacific Life and VeriSign (News - Alert). ServiceNow is also hosting its first-ever CreateNow Custom App Development "hackathon" to provide a competitive, application creation-learning environment for hundreds of ServiceNow administrators and developers. CreateNow provides an opportunity for novice and experienced users to discover the power of the ServiceNow platform. Availability The ServiceNow App Creator is available today to all current ServiceNow customers. For more information about App Creator, please go to http://www.servicenow.com/platform.do. Follow ServiceNow
About ServiceNow ServiceNow is the enterprise IT cloud company. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. For more information, visit www.servicenow.com. ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow. Knowledge is a trademark of ServiceNow. All other brand and product names are trademarks or registered trademarks of their respective holders.
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