[May 08, 2013]

InterCall Unified Meeting® 5 Enhances Meeting Performance

InterCall®, a subsidiary of West Corporation, and the world's largest conferencing and collaboration services provider, announced today the availability of Unified Meeting® 5, the latest version of its web-based conferencing product. Unified Meeting 5 improves the meeting experience with powerful productivity enhancements for project teams, co-workers, clients, prospects and partners.

Telecommuting and the growth of mobile devices have produced an environment where more people are working together virtually than ever before. InterCall (News - Alert) has leveraged its market leadership, global footprint and expertise in connecting people remotely for more than 20 years to produce Unified Meeting 5.

"We see firsthand how much time people spend in meetings and how easy it is to get pulled into one right after the other. I am always asking people to be productive, not just active. Activity keeps you busy, but being productive means accomplishing something that has impact to your business," said Rob Bellmar, Senior Vice President of Conferencing and Collaboration at InterCall. "Our mission is to help people become more productive- anywhere, anytime and with anyone. Unified Meeting 5 is a big step in that direction, and indicates our approach to raising the bar for accessibility and flexibility."

Unified Meeting 5 makes it easier for organizers and attendees to participate in meetings from their computers, tablets and smart phones, whether they are in the office, working remotely o in transit. Participation is not compromised because of location. That's important because the global mobile workforce is projected to hit 1.2-billion people this year, representing about one-third of the total workforce, according to Nielsen.

Key Unified Meeting 5 features include:

• Call Me/Dial Out - Meetings call out to participants without the need to memorize special numbers or passcodes
• Call Management - Everyone can view participants and active speakers or chat in real time, and moderators can selectively mute/unmute, "close the door" to the meeting, invite additional attendees and share selected desktop regions dynamically. Attendees can also be placed into sub-conference groups during the meeting and then brought back into the larger group without ever leaving.
• Multiple Applications Sharing - Presenters can share more than one application with meeting colleagues concurrently or allow two participants to each share a file simultaneously
• Click to Join via VoIP - Participants can use traditional phones or VoIP devices without the need for any special software or plugins

For a complete list of features and benefits, please visit InterCall.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and collaboration services provider in the world. Founded in 1991, InterCall offers telephony, messaging, webcasting, virtual environment, and conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit InterCall.

About West Corporation

West Corporation (NASDAQ: WSTC) is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.

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